Eye Care Office Leader: Drive KPI Growth & Team Excellence

MyEyeDr.; Amherst (MA); On-site; USD 57,000 - 81,000; Full time

Benefits offered by this job

Bonuses & commission

Medical & dental coverage

401(k) with company match

PTO & holidays

Job summary

MyEyeDr. Amherst is seeking a General Manager to lead the office, partnering with doctors and staff to deliver a personalized eyecare experience. You will manage patient experiences, financial P&L, and team development, reporting to the District Manager.

This leadership role requires evening/weekend shifts and a proactive, entrepreneurial mindset, with compensation aligned to experience and location. Competitive benefits apply.

Qualifications

• Undergraduate degree or relevant years of management experience.
• Experience leading two or more employees to achieve sales and operational objectives.
• Effective communicator and a strong leader who upholds service standards.

Responsibilities

• Build and foster a purpose-driven team through recruitment and onboarding, plus ongoing training and development.
• Direct responsibility for the financial success of the office through KPI-driven performance.
• Collaborate with doctors, home office support, and staff for a seamless patient experience.
• Deliver KPI outcomes with coaching to other office leaders and team members.
• Maximize optometric partnerships through doctor and staff coverage and availability.
• Lead Doctor of Optometry business partnership and ongoing relationships.
• Maintain HR policies and compliance for a productive work environment.
• Lead performance and development with the District Manager for all team members.
• Ensure optical merchandise meets standards and patient requirements.

Skills

Leadership

Communication

Mentoring

Business acumen

Education

Undergraduate degree or relevant management experience

Job description

MyEyeDr. Amherst is seeking a General Manager to lead the office, partnering with doctors and staff to deliver a personalized eyecare experience. You will manage patient experiences, financial P&L, and team development, reporting to the District Manager.

This leadership role requires evening/weekend shifts and a proactive, entrepreneurial mindset, with compensation aligned to experience and location. Competitive benefits apply.