Patient Services Specialist — No Weekends or Holidays

Eye Health America; Sun City Center (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Eye Health America is seeking a friendly front desk professional to welcome patients, verify information, and manage check-in/check-out processes at our Southeast eye care partner locations.

The role involves scanning insurance, collecting authorizations, handling payments, balancing cash, and scheduling; previous eye care or medical office experience is a plus. We value reliability and patient-focused service.

Qualifications

• High school diploma or equivalent required.
• Reliable transportation required.
• Previous experience in eye care, or the medical environment is a plus.

Responsibilities

• Greet and check-in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Education

High school diploma or equivalent

Job description

Eye Health America is seeking a friendly front desk professional to welcome patients, verify information, and manage check-in/check-out processes at our Southeast eye care partner locations.

The role involves scanning insurance, collecting authorizations, handling payments, balancing cash, and scheduling; previous eye care or medical office experience is a plus. We value reliability and patient-focused service.