Eye Care Experience Specialist

VisionWorks; Midland (Beaver County); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice and guide patients through the initial steps of the Visionworks experience. You will ensure eye exam needs are met with a simple, human, and bold approach.

Responsibilities include performing preliminary testing, assisting with patient records, and helping educate patients about products and services while maintaining a high level of service and care.

Qualifications

• Related customer or patient experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones.

Skills

Customer service

Communication

Eye care knowledge

Education

HS diploma or GED

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice and guide patients through the initial steps of the Visionworks experience. You will ensure eye exam needs are met with a simple, human, and bold approach.

Responsibilities include performing preliminary testing, assisting with patient records, and helping educate patients about products and services while maintaining a high level of service and care.