Eye Care Concierge & Lab Technician

Now Optics; Kendall (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Prescription drug coverage

Life insurance

Short-term disability

Free eyeglasses

2 free eyeglasses per year

Identity theft protection

Pet insurance

Paid time off

Professional development

Job summary

Stanton Optical in Florida is seeking a Doctor's Technician to greet patients, guide them through services, and support the sales process. You will help bridge the clinical services team with the retail staff, ensuring smooth patient flow and accurate information capture.

Responsibilities include scheduling, collecting patient history, performing baseline tests, and aiding in order completion. A strong customer service mindset and multitasking ability are essential for success in this busy

Qualifications

• Associate degree or advanced certification beyond high school required.
• 2+ years of experience delivering outstanding customer service to patients/customers.
• Ability to communicate effectively with a diverse group of people.
• Active listening, ability to build rapport and empathize with patients.

Responsibilities

• Greet patients and customers entering the store and facilitate sales.
• Foster partnership between retail and professional services teams.
• Schedule and document patient information and pre-test procedures; perform various tests.
• Assist management with patient concerns and ensure timely completion of orders.

Skills

Customer service

Sales

Communication

Multitasking

Education

Associate degree or certification

Job description

Stanton Optical in Florida is seeking a Doctor's Technician to greet patients, guide them through services, and support the sales process. You will help bridge the clinical services team with the retail staff, ensuring smooth patient flow and accurate information capture.

Responsibilities include scheduling, collecting patient history, performing baseline tests, and aiding in order completion. A strong customer service mindset and multitasking ability are essential for success in this busy