Eye Care Clinical Specialist & Patient Concierge

VisionWorks; City of Syracuse (NY); On-site; USD 23,419 - 35,128; Full time

Benefits offered by this job

Competitive pay

Incentive pay and overtime opportunities

Training provided

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant in Syracuse, NY. This role focuses on enhancing patient experiences during eye examinations and assisting with clinical tasks.

Essential responsibilities include patient registration, supporting eye exams, and maintaining accurate medical records. A strong customer service attitude and experience in a healthcare environment are preferred.

Competitive pay ranges from $17 to $25.50 per hour based on experience, with flexible schedules available.

Qualifications

• One year of experience in a related field.
• Experience in an optical or healthcare setting preferred.
• Ability to effectively use electronic software platforms.

Responsibilities

• Prepare patients for examinations and ensure accurate information is recorded.
• Assist doctors with patient care and complete necessary tests.
• Explain the examination process to patients and answer clinical questions.

Skills

Excellent customer service skills

Patient advocate

Detail oriented

Problem solving ability

Education

HS diploma or equivalent

One year of related experience

Optical or Healthcare background

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant in Syracuse, NY. This role focuses on enhancing patient experiences during eye examinations and assisting with clinical tasks.

Essential responsibilities include patient registration, supporting eye exams, and maintaining accurate medical records. A strong customer service attitude and experience in a healthcare environment are preferred.

Competitive pay ranges from $17 to $25.50 per hour based on experience, with flexible schedules available.