Eye Care Experience Specialist

Visionworks of America, Inc.; Town of Vestal (NY); Presencial; USD 23.000 - 35.000; A tiempo parcial

Descripción de la vacante

Visionworks of America in Vestal, NY seeks a Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote examinations, run pre-exam tests, and explain each step to patients. You will act as a liaison between patients and Optometrists and participate in initial steps of the patient journey.

The role requires a year of related experience, an optical/healthcare background is preferred, and medical office professionalism is essential.

Formación

• One year of related experience
• Optical or Healthcare background preferred
• Medical office professionalism required
• HS diploma, GED or equivalent related job experience
• Training provided

Responsabilidades

• Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR
• Assist onsite doctor with patient care and eye examinations; explain preliminary testing process to patients and document results in EMR
• For remote appointments, assist patients through remote eye exam process including pre-testing, documenting results in EMR and initiating video conferencing
• After exam, transition patient to a retail associate and convey doctor recommendations
• Maintain patient records according to Company standards
• Instruct patients on insertion, removal, cleaning and care of contact lenses
• Place diagnostic contact lens orders and notify patients when lenses are available

Conocimientos

Patient advocate

Customer service

Detail oriented

Team player

Communication

Educación

HS diploma or equivalent

Herramientas

EMR systems

Descripción del empleo

Visionworks of America in Vestal, NY seeks a Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote examinations, run pre-exam tests, and explain each step to patients. You will act as a liaison between patients and Optometrists and participate in initial steps of the patient journey.

The role requires a year of related experience, an optical/healthcare background is preferred, and medical office professionalism is essential.