Overview
Why We Need Your Talents:
At Live! we pride ourselves on our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.
The Security Supervisor is responsible for supervising security officers and processes, providing security, and maintaining a safe environment while ensuring the protection of guests, team members, and Live assets in the absence of the Shift Manager, along with all related duties and tasks.
Responsibilities
- Supervise programs, processes, and procedures that ensure the protection of Live! Casino & Hotel Philadelphia's assets, including the safety and security of guests and team members.
- Communicate and implement department procedures in accordance with the director and internal controls.
- Assist in developing and implementing Security Department training.
- Investigate incidents and guest complaints, compiling data for accurate reports to the Pennsylvania Gaming Control Board and department heads.
- Complete and investigate the first report of injury.
- Provide input and assist with the preparation of performance reviews of officers.
- Perform other duties as assigned.
Skills to Help You Succeed
- Ability to analyze and interpret operational needs.
- Problem-solving skills.
- Ability to perform duties under time pressures.
- Maintain mental concentration for designated periods.
- Flexibility to handle a variety of tasks and deadlines, including irregular work hours.
- Report writing skills.
- Proper telephone etiquette.
- Ability to read and understand memos.
- Good public relations skills.
- Knowledge of state gaming regulations and legal identification documents.
- Knowledge of OSHA regulations.
- First Responder certification preferred.
- Valid driver's license.
- Ability to work under frequent time pressure in an interruptive environment.
Qualifications
Must-Haves:
- 1 to 3 years’ experience in Security or Law Enforcement as a lead or supervisor.
- Two-year degree in a related field or equivalent work experience.
- Ability to work in an environment with alcohol and smoking.
- Ability to obtain and maintain licensure as required by the Virginia Gaming Control Board or other regulatory entities, and comply with Live! standards.
Physical Requirements:
- Alertness at all times.
- Dexterity for daily activities and emergencies.
- Ability to stand and walk for extended periods.
- Ability to ascend and descend stairs.
- Work in extreme temperatures.
- Perform physical activities such as running, stooping, bending, reaching.
- Lifting up to 50 lbs.
- Ability to ride a bicycle and operate vehicles like golf carts.