External Job Title Marketing Representative - Philadelphia

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Free uniforms

Free parking

Meal discounts

Service bonuses

Tuition reimbursement

Discounts on hotels

Job summary

Live! Casino & Hotel Philadelphia is seeking a Promotions Marketing Representative to help execute events and promotions.

You will engage guests, answer questions about dates, times, and ticket prices, and support on-site at casino events with energy and professionalism. The role requires strong customer service, the ability to multitask under pressure, and a willingness to work varied shifts including weekends.

Qualifications

• Demonstrated customer service experience in fast-paced environments.
• Ability to convey event details clearly to diverse guests.
• Comfort with handling multiple tasks during live events.
• Familiarity with basic computer programs and ticketing information.

Responsibilities

• Deliver excellent guest service at events and performances.
• Provide guests with accurate event information (dates, times, ticket prices).
• Multi-task and stay composed during high-profile events.
• Manage, track, and distribute promotional materials and inventory.
• Be available for varied shifts including on-call for events.

Skills

Customer service

Event knowledge

Computer literacy

Communication skills

Multitasking

Time management

Regulatory compliance

Education

High school diploma or GED

Job description

Overview

Why We Need Your Talents

If you're an independent, hard worker, with excellent customer service skills and ready to work in the most exciting gaming and entertainment experience in the region, this job is for you!

The Promotions Marketing Representative is vital to the success of Live! promotions and events. Each promotion/event has its own objective, yet your main goal remains the same: execution. This position requires you to be active, and on your feet, because you will be assisting on many tasks such as, drawings, promotions, concerts, players club assistance, greeting guests, bus intake, and much more. Our team is looking for a Marketing Representative to help us execute and get these events off the ground.

Responsibilities

Where You'll Make an Impact

• Deliver excellent customer service and the best possible experience to casino guests at events.
• Provide guests with correct information about events including, dates, times, and ticket prices.
• Multi-task and maintain composure during high profile events.
• Manage, track, and distribute promotional inventory.
• Must be available varied times & days of the week and may be asked to work on - call for certain events.

Qualifications

Skills You'll Need to Suceed

• Outgoing, friendly, personable with a positive attitude
• Previous experience and/or strong desire to learn about events, promotions and marketing.
• Computer literate with an aptitude to learn new programs
• Ability to effectively communicate information and ideas
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Must be detail oriented and able to handle many tasks at once.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

A Few Must Haves

• A high school diploma or GED equivalent is preferred.
• Six months to one year experience in customer service in a high-volume, fast-paced environment; event experience preferred.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Physicial Requirements

• Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.).
• Ability to speak for a long period of time.
• Ability to lift 20 to 30lbs.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.