Marketing Special Events and Promotions Representative - Part Time - Maryland

Live! Casino & Hotel Maryland

Hanover (MD)

On-site

USD 23,000 - 26,000

Part time

14 days+

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Benefits offered by this job

Health benefits

Free parking

Tuition reimbursement

On-site wellness center

Career growth programs

Employee discounts

Job summary

Live! Casino & Hotel Maryland is seeking an energetic entry-level Special Event Representative to join our marketing team. You will attend events, campaigns, and conferences, sharing information about our products and services with guests and clients.

The role requires excellent communication, interpersonal and customer service skills, a positive attitude, and flexible scheduling with weekday evenings and some weekends. Training provided, opportunities for growth in promotions and events.

Qualifications

High School Diploma or 5 years professional experience.
Bachelor's Degree in Marketing and/or Entertainment preferred.
Proficient in the full suite of Microsoft Office products.

Responsibilities

Complete training on all promotional systems as directed by supervisor.
Oversee setup/breakdown for events & promotions.
Engage with guests in a friendly and professional manner.
Answer all customer inquiries.
Responsible for promotional inventory day of execution.
Record customer information within the program database.
Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system.
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion.
Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion.
Ensure all marketing programs are successful from beginning to end.
Offer support and solutions to guests in accordance with the company's customer service policies.

Skills

Excellent customer service

Strong interpersonal communication

Flexible schedule

Event Planning

VIP services

Strong organizational skills

Education

High School Diploma or five years professional experience

Bachelor's Degree in Marketing/Entertainment

Tools

Microsoft Office

Job description

Why We Need Your Talents

Our special event reps are responsible for attending events, campaigns, and conferences on behalf of Maryland Live! As part of the marketing team, they are an important facet of the company as they share their knowledge with clients about the range of products and services that we offer.

Min Compensation

USD $17.00/Hr.

Max Compensation

USD $17.00/Hr.

Overview

Why We Need Your Talents

In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.

Must be available one day during the week Monday - Thursday both days over the weekend.

Compensation

$17.00/hr

Responsibilities

Complete training on all promotional systems as directed by supervisor
Oversee setup/breakdown for events & promotions
Engage with guests in a friendly and professional manner
Answer all customer inquiries
Responsible for promotional inventory day of execution
Record customer information within the program database
Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
Ensure all marketing programs are successful from beginning to end
Offer support and solutions to guests in accordance with the company's customer service policies

Skills To Help You Succeed

Excellent customer service
Strong interpersonal communication
Flexible schedule
Event Planning
VIP services
Strong organizational skills

Qualifications

Must-Haves

High School Diploma or five years equivalent in professional experience required.
Bachelor's Degree in Marketing and/or Entertainment based field preferred
Upbeat & Positive Attitude
Must be proficient in the full suite of Microsoft Office products

Physical Requirements

Lifting, pushing and carrying up to 20lbs.
Infrequent bending/kneeling
Frequent walking, standing and sitting.
Climbing steps
Travel required occasionally.

Perks We Offer You

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

To be part of an exciting experience unlike any other in the market.
To be given the power and responsibility to put service and community first.
To come together as a strong team, while valuing and celebrating our diversity.
To be given the tools, resources, and opportunity to grow in their career.
To work hard and have fun.
Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.