Promotions & Special Events Supervisor - Philadelphia

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Job summary

Live! Casino and Hotel Philadelphia is seeking a Promotions & Special Events Supervisor to lead the planning and execution of promotions and events across on-property and off-property venues.

The role requires strong leadership, strategic planning, and vendor management in a fast-paced hospitality environment. The successful candidate will oversee the promotions lifecycle, collaborate with other departments, manage budgets, and drive player engagement through tournaments, dinners, and tier-based

Qualifications

• Four-year degree or equivalent work experience.
• 2–5 years in promotions and events in high-volume hospitality environment; casino industry experience desired.
• Knowledge of MS Office suite applications.
• Must be able to obtain and maintain a valid gaming license per PGCB.

Responsibilities

• Supervise Live! Casino and Hotel Philadelphia promotions and special events.
• Oversee the promotions and special events lifecycle for on-property and off-property programming, including research, planning, implementation, evaluation and analysis.
• Organize all promotions and special events efforts to drive rated play, slot and table game activity, and related events and promotions.
• Source and manage vendors and resources to support department needs.
• Manage a team of Coordinators and Representatives with staffing, training and performance development.
• Maintain and balance an annual budget and travel to off-site locations for events.

Skills

Analytical skills

Problem solving

Time management

Casino exp

Flexible schedule

Education

Bachelors degree or equivalent

Tools

MS Office

Job description

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand

The Promotions & Special Events Supervisor is responsible for the successful planning implementation of all Live! Casino and Hotel Philadelphia promotions and events. Successful promotions and special events are an integral part of Live! Casino and Hotel Philadelphia being the #1 regional gaming and entertainment experience.

Responsibilities

Where You’ll Make an Impact:

• Supervises Live! Casino and Hotel Philadelphia promotions and special events.
• Supervises the promotions and special events life-cycle for both on property and off property programing, including research, planning, implementation, evaluation and analysis.
• Utilize internal resources as well as external resources.
• Organize all promotions and special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways and tier-based promotions, etc.
• Create a warm, welcoming, spontaneous and exciting environment for each program.
• Effectively communicate, measure and report the effectiveness of each program.
• Build relationships and meet with other department directors and managers as necessary. Plan, evaluate and execute.
• Source and acquire vendors and resources that support the operational and budgetary needs of the department.
• Manage a team consisting of Coordinators and Representatives. Ensure training, development and performance management. Ensure correct staffing at each marketing program
• Interview potential new hires and make sound hiring decisions based on company values.
• Maintain and balance an annual budget.
• Travel to off-site locations and networking events as necessary.
• Promote and practice excellent public relations and customer service.
• Adhere with the company core values as stated above.
• Other duties as assigned.

Skills To Help You Succeed

• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Ability to perform assigned duties under frequent time pressures and deadlines in an interruptive environment.
• Casino industry experience is preferred.
• Ability to work a flexible and irregular schedule including weekends, evenings and holidays.

Qualifications

Must-Haves:

• A four (4)-year degree in a related field or equivalent work experience.
• Two to five years’ experience in promotions and special events in a high-volume hospitality business. Casino industry experience is desired
• Knowledge of Microsoft Office suite applications
• Must be able to obtain and maintain a valid gaming license as determined by the PGCB for the position.

Physical Requirements

• Ability to lift and carry up to 50 pounds
• Ability to work varied hours/days as business dictates
• Excellent computer skills - Highly proficient with MS Office products MS Word, Excel, PowerPoint
• A broad variety of tasks and deadlines requires an irregular work schedule.
• Ability to work in an environment where smoking is allowed.
• Ability to be exposed to alcohol, smoke, bright lights, and noise.
• Ability to walk up and down stairs to the Casino floor.
• Ability to work in 24/7 high energy environment