Marketing Representative - Philadelphia

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous retirement savings options

Free uniforms

Free parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Discounts on hotels and travel

Job summary

Live! Casino & Hotel Maryland is seeking a Promotions Marketing Representative to assist with various promotions and events. This role involves delivering excellent customer service, managing promotional inventory, and providing information about events to guests. Candidates should have a positive attitude, strong communication skills, and some experience in customer service or event management. Perks include comprehensive health coverage, retirement savings options, and discounts on meals and accommodations.

Qualifications

• Previous experience in customer service in a high-volume environment preferred.
• Ability to comply with state gaming regulations.
• Six months to one year of event experience preferred.

Responsibilities

• Deliver excellent customer service to casino guests at events.
• Provide information about events including dates, times, and ticket prices.
• Manage and distribute promotional inventory.
• Maintain composure during high profile events.

Skills

Customer service skills

Outgoing and personable

Ability to multitask

Effective communication

Detail-oriented

Computer literacy

Education

High school diploma or GED equivalent

Job description

Why We Need Your Talents

If you’re an independent, hard worker, with excellent customer service skills and ready to work in the most exciting gaming and entertainment experience in the region, this job is for you!

Overview

The Promotions Marketing Representative is vital to the success of Live! promotions and events. Each promotion/event has its own objective, yet your main goal remains the same: execution. This position requires you to be active, and on your feet, because you will be assisting on many tasks such as drawings, promotions, concerts, players club assistance, greeting guests, bus intake, and much more. Our team is looking for a Marketing Representative to help us execute and get these events off the ground.

Responsibilities

• Deliver excellent customer service and the best possible experience to casino guests at events.
• Provide guests with correct information about events including dates, times, and ticket prices.
• Multi-task and maintain composure during high profile events.
• Manage, track, and distribute promotional inventory.
• Must be available at varied times & days of the week and may be asked to work on-call for certain events.

Skills You'll Need to Succeed

• Outgoing, friendly, personable with a positive attitude.
• Previous experience and/or strong desire to learn about events, promotions and marketing.
• Computer literate with an aptitude to learn new programs.
• Ability to effectively communicate information and ideas.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Must be detail oriented and able to handle many tasks at once.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

A Few Must Haves

• A high school diploma or GED equivalent is preferred.
• Six months to one year experience in customer service in a high‑volume, fast‑paced environment; event experience preferred.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full‑time and part‑time Team Members and their eligible dependents.
• Generous retirement savings options are available.
• Free uniforms.
• Free parking.
• Discounted meals.
• Service and Attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more.

Physical Requirements

• Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.).
• Ability to speak for a long period of time.
• Ability to lift 20 to 30lbs.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.