Marketing Representative - Philadelphia

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive health coverage

Generous retirement savings options

Free uniforms

Free parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Discounts on hotels and theme parks

Job summary

Live! Casino & Hotel Philadelphia is seeking a Promotions Marketing Representative to enhance guest experiences at events. The ideal candidate will provide strong customer service, manage promotional materials, and respond to guest inquiries. This role requires a high school diploma or GED, 6 months to a year of customer service experience, and the ability to comply with gaming regulations. We offer perks such as health coverage, retirement options, and tuition reimbursement.

Qualifications

• Must be detail-oriented and able to handle many tasks at once.
• Six months to one year experience in customer service in a fast-paced environment.
• Ability to comply with all state gaming regulations.

Responsibilities

• Deliver excellent customer service at events.
• Provide correct information about events to guests.
• Manage and distribute promotional inventory.

Skills

Customer service skills

Event coordination

Ability to multi-task

Strong communication skills

Attention to detail

Education

High school diploma or GED equivalent

Job description

Why We Need Your Talents

If you’re an independent, hard worker, with excellent customer service skills and ready to work in the most exciting gaming and entertainment experience in the region, this job is for you!

The Promotions Marketing Representative is vital to the success of Live! promotions and events. Each promotion/event has its own objective, yet your main goal remains the same execution. This position requires you to be active, and on your feet, because you will be assisting on many tasks such as drawings, promotions, concerts, players club assistance, greeting guests, bus intake, and much more. Our team is looking for a Marketing Representative to help us execute and get these events off the ground.

Where You'll Make an Impact

• Deliver excellent customer service and the best possible experience to casino guests at events.
• Provide guests with correct information about events including dates, times, and ticket prices.
• Multi‑task and maintain composure during high profile events.
• Manage, track, and distribute promotional inventory.
• Must be available varied times & days of the week and may be asked to work on call for certain events.

Skills You'll Need To Succeed

• Outgoing, friendly, personable with a positive attitude.
• Previous experience and/or strong desire to learn about events, promotions and marketing.
• Computer literate with an aptitude to learn new programs.
• Ability to effectively communicate information and ideas.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Must be detail oriented and able to handle many tasks at once.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

A Few Must Haves

• A high school diploma or GED equivalent is preferred.
• Six months to one year experience in customer service in a high-volume, fast-paced environment; event experience preferred.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full‑time and part‑time Team Members and their eligible dependents.
• Generous retirement savings options are available.
• Free uniforms.
• Free parking.
• Discounted meals.
• Service and Attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more.

Physical Requirements

• Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.).
• Ability to speak for a long period of time.
• Ability to lift 20 to 30lbs.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.