External Case Manager: Hospital Partnerships & Referrals

Complete Care Careers

Westfield (NJ)

On-site

USD 60,000 - 80,000

Full time

8 days ago

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Job summary

Complete Care is seeking an experienced External Case Manager to support our New Jersey facilities. This field-based role focuses on developing referral partnerships, generating qualified referrals, and helping patients transition into post-acute and long-term care.

You will build relationships with hospitals, case managers, social workers, and physicians; educate patients and families about services; coordinate with admissions teams; and travel regularly within New Jersey to meet partners and

Qualifications

Experience in healthcare sales, business development, admissions, or case management.
Ability to build and manage referral partnerships across providers.
Strong communication and relationship-building skills.
Willingness to travel regularly within New Jersey.

Responsibilities

Build relationships with hospitals, case managers, social workers, physicians, and other referral partners.
Generate referrals for Complete Care facilities.
Educate patients, families, and referral sources about available services.
Coordinate with admissions teams to support timely referral review and placement.
Conduct regular visits to hospitals and community partners.
Track outreach, referrals, and market activity.
Collaborate with admissions, clinical, and operational leadership to support census growth.