Extension County Operations Support Specialist

NC State University

Greensboro (NC)

On-site

USD 29,000 - 36,000

Full time

2 days ago

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Job summary

NC State University Extension Guilford County seeks an Extension County Operations Support Specialist to provide essential administrative support for the county office. You will greet visitors, handle inquiries, manage communications, and assist with events and programs led by Extension staff and volunteers.

As a frontline member of the team, you will help maintain records, coordinate room usage, and prepare materials.

Qualifications

High school diploma required, plus two years of office assistance or secretarial experience.
Computer skills are necessary; experience with Microsoft Office and Google Suite.
Preferred bilingual in Spanish.
Experience working with the public is preferred.

Responsibilities

Greet visitors and respond to general inquiries to connect the public with Extension resources.
Maintain records of community partners and distribute newsletters and event notifications.
Assist with event registration and program trainings.
Prepare and distribute materials for programs and events.
Maintain signage and communications throughout the building.

Skills

Two years’ experience in public

Bilingual Spanish

Strong written and verbal comms

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Canva

ActiveCampaign

Job description

Extension County Operations Support Specialist

Position Information

Posting Number

Posting Number PG190908CE

Position Number

Position Number NC-00002070-1026

Position Type

Position Type NC Cooperative Extension

Department Information

Job City & State

Department

Department Guilford County Extension

System Information

Working Title

Working Title Extension County Operations Support Specialist

Appointment

Appointment 12 Month Recurring

Job Type

Job Type Full-Time - Permanent

FTE

FTE 1.0

Position Overview

NC Cooperative Extension in Guilford County is seeking an Extension County Operations Support Specialist. The Outreach Specialist is a member of the staff of North Carolina Cooperative Extension ( NCCE ) and an important part of our team because they are often the first person the public and community partners interact with when calling our office or entering our facility. The primary responsibility is to provide administrative support to the County Extension office. The Outreach Specialist cooperates with colleagues in the NCCE and county leaders in performing assigned responsibilities.

Primary Function of Organizational Unit

Are you looking for a rewarding career that will let you give back to your community? NC State Extension extends research-based knowledge to all North Carolinians, helping them transform science into everyday solutions that improve their lives and grow our state. We are a model of excellence in non-formal, research-based education that advances agriculture, the environment, human health and well-being, youth and communities, while creating prosperity for all North Carolinians. Working for NC State Extension allows you to teach without being tied to a classroom or school bell.

North Carolina Cooperative Extension gives our residents easy access to the resources and expertise of NC State University and NC A&T State University. Through educational programs, publications, and events, Cooperative Extension field faculty deliver unbiased, research-based information to North Carolina residents.

The NC Cooperative Extension – Guilford County Center

provides education and capacity-building work in the areas of 4-H youth development, agriculture, food, health, livestock, and commercial and consumer horticulture. Our building and grounds host activities and events throughout the year for youth and adults, and we have a vibrant community garden and demonstration garden on site.

Wolfpack Perks and Benefits

Although our employees are based in county offices across North Carolina, they enjoy the same benefits of being part of the NC State University community.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Other Duties and Responsibilities

Greet visitors, answer phone calls, and respond to general inquiries to connect the public with Extension resources and services.
Maintain records of community partners and distribute departmental newsletters, event notifications, and other communications.
Assist with event registration and implementation for trainings, programs, and events led by Extension Agents, Program Assistants, and volunteers.
Prepare, organize, and distribute paper and electronic materials to support departmental programs and events.
Maintain and update electronic and physical signage throughout the building to communicate upcoming events, programs, and other relevant information.

Other Work/Responsibilities

Compile and organize information from various sources to support Extension programs and departmental operations.
Coordinate building room reservations and scheduling for meetings, trainings, and events.
Assist Extension Agents and Program Assistants with program preparation and implementation.
Prepare and distribute email newsletters and other departmental communications.
Maintain and update electronic and physical bulletin boards to communicate program information, events, and announcements.
Provide public-facing support while exercising sound judgment, professionalism, and discretion when responding to inquiries and handling information.

Number of Permanent Employees this Position Supervises

Number of Permanent Employees this Position Supervises N/A

Percent of Time Spent

Percent of Time Spent 0%

Requirements and Preferences

Identify if the Position is Mandatory / Essential / Key

Identify if the Position is Mandatory / Essential / Key Not Applicable

Work Schedule

Work Schedule 8:00 AM to 5:00 PM Monday – Friday

Graduation from high school and two years office assistance and secretarial experience; or equivalent combination of training and experience.

Department Required Skills

Computer skills are necessary, and applicants should possess skills in Microsoft Office and Google Suite.

Preferred Years Experience, Skills, Training, Education

Two years’ experience working with the public
Experience with Canva and ActiveCampaign
Ability to convey information orally and in written form to individuals or groups to ensure they understand the message.
Ability to listen and respond appropriately to information from others.
Experience organizing, updating, and distributing electronic and print materials.
Bilingual skills preferred (Spanish).

Required License or Certification

N/A

Valid NC Driver's License required?

Valid NC Driver's License required? No

Commercial Driver's License Required?

Commercial Driver's License Required? No

Physical Required?

Physical Required? No

List any other medical/drug tests required

Recruitment

Recruitment Details

Anticipated Hiring Range Minimum $32,562, Commensurate with experience

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks as well as county-required background checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*)

Required Documents