Express Service Advisor - Paid Training, Growth & Benefits

First Team Automotive Group; Chesapeake (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, Dental and Vision Insurance

Company-Paid Employee Life Insurance

Short-Term Disability Insurance

Employee Assistance Program

401K Plan

Vehicle Purchase Program

Paid Vacation

Paid Training

Advancement Opportunities

Job summary

First Team Toyota is seeking an Express Service Advisor in Chesapeake, VA. You will greet customers, check vehicles into the Service Department, and coordinate with technicians to ensure timely completion while delivering exceptional service.

The role emphasizes building lasting customer relationships, professional communication, and providing repair options and scheduling. Training and a path for advancement are provided within a premier Hampton Roads dealership group.

Qualifications

• Positive attitude and strong work ethic.
• Excellent verbal and written communication, including strong negotiation and presentation skills.
• Previous dealership or automotive sales experience preferred.

Responsibilities

• Meet and greet customers in the Service Lane.
• Engage customers at their vehicle to check them into the Service Department.
• Establish and maintain relationships with customers and technicians.
• Coordinate service and repair work with the team leader to meet completion times.
• Provide professional communication and ensure completion times are met.
• Offer multi-point inspections and advise on repairs or services.

Job description

First Team Toyota is seeking an Express Service Advisor in Chesapeake, VA. You will greet customers, check vehicles into the Service Department, and coordinate with technicians to ensure timely completion while delivering exceptional service.

The role emphasizes building lasting customer relationships, professional communication, and providing repair options and scheduling. Training and a path for advancement are provided within a premier Hampton Roads dealership group.