Express Service Advisor - Paid Training & Growth

Luther Bloomington Acura-Subaru; BLOOMINGTON (MN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Short-Term & Long-Term Disability

401k with Match

HSA/Flexible Spending

Life Insurance

Paid Vacation

Employee Discounted Pricing

Growth Opportunities

Paid Training

Job summary

Luther Bloomington Acura-Subaru in Bloomington, MN is seeking an Express Service Advisor to own the customer experience in the service lane. You will greet owners, explain repair steps, and coordinate with technicians to keep service flow smooth.

This role welcomes candidates from customer service, retail, hospitality, or related fields. The ideal candidate is organized, communicates well, and can manage time while maintaining a professional appearance and a clean driving record.

Qualifications

• Organized, friendly personality and ability to manage others.
• Excellent communication skills with customers.
• Strong time management and multitasking abilities.
• Professional, well-groomed appearance and demeanor.
• Willing to submit to a pre-employment background check.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Take ownership of the customer experience and add value for the dealership.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure technicians' time is efficiently allocated and sold to customers.
• Distribute work among technicians to optimize service flow.

Skills

Organized personality

People management

Time management

Excellent communication

Professional appearance

Clean driving record

Background check willingness

Job description

Luther Bloomington Acura-Subaru in Bloomington, MN is seeking an Express Service Advisor to own the customer experience in the service lane. You will greet owners, explain repair steps, and coordinate with technicians to keep service flow smooth.

This role welcomes candidates from customer service, retail, hospitality, or related fields. The ideal candidate is organized, communicates well, and can manage time while maintaining a professional appearance and a clean driving record.