Express Lane Service Advisor — Elevate Customer Care

Kendall-Auto-Group; Eugene (OR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

No cap on earnings

Career path development

Paid time off

Insurance: Medical, Dental, Vision

401(k) plan

Life insurance

Job summary

Kendall Auto Group's Subaru Eugene service team is hiring an Express Lane Service Advisor to deliver fast, friendly automotive service coordination in a busy shop. You will interact with customers and technicians, recommend repairs, and help prioritize work for timely results.

Join a team with strong training, career growth, and a comprehensive benefits package while contributing to lifelong customer relationships and high-quality vehicle service.

Qualifications

• Experience in customer service in a fast-paced automotive environment.
• 2 years of service writing experience preferred.
• Valid driver's license and clean driving record.

Responsibilities

• Interface with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verify work performed and input customer information.
• Schedule service appointments and communicate via phone, email, and chat.

Skills

Customer service

Time management

Communication skills

Job description

Kendall Auto Group's Subaru Eugene service team is hiring an Express Lane Service Advisor to deliver fast, friendly automotive service coordination in a busy shop. You will interact with customers and technicians, recommend repairs, and help prioritize work for timely results.

Join a team with strong training, career growth, and a comprehensive benefits package while contributing to lifelong customer relationships and high-quality vehicle service.