Express Service Advisor – Fast, Customer-Centric Auto Care

Tucsonsubaru; California; Hybrid; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Employer-subsidized Medical and Dental

Company-Paid Life Insurance

401(k) with Company Match

Generous Paid Time Off

Exclusive employee pricing on parts,服务

Zusammenfassung

Tucson Subaru on N. Oracle Road seeks an Express Service Advisor to join our service department. The role focuses on writing service ROs for the express lane and communicating with customers to ensure prompt, courteous service.

Ideal candidates have 1–3 years of strong customer service experience; automotive experience is a plus. You will drive technicians' time to meet sales forecasts, prioritize services, and keep customers informed on times and expenses.

Qualifikationen

• 1-3 years of strong Customer Service experience.
• Automotive experience is a plus.
• Desire to work effectively in a team environment.
• Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Aufgaben

• Ensure that customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department's sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure the customer has a positive dealership experience.

Kenntnisse

Customer service

Team player

Attention to detail

Jobbeschreibung

Tucson Subaru on N. Oracle Road seeks an Express Service Advisor to join our service department. The role focuses on writing service ROs for the express lane and communicating with customers to ensure prompt, courteous service.

Ideal candidates have 1–3 years of strong customer service experience; automotive experience is a plus. You will drive technicians' time to meet sales forecasts, prioritize services, and keep customers informed on times and expenses.