Express Service Advisor — Paid Training & Growth

Buerkle Acura; White Bear Lake (MN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Company match

Dental Insurance

Vision Insurance

Health Insurance

Health Savings Account

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Holidays

Training opportunities

Employee Discounts

Career development

Job summary

Buerkle Honda in White Bear Lake, MN is seeking an energetic Automotive Service Advisor (Express) to join a busy, family-owned dealership. The role offers paid Honda and dealership training, a clear path for advancement, and a schedule that excludes Sundays, with Saturdays included and one weekday off.

Ideal candidates come from customer-service backgrounds and will learn the automotive side through our mentorship program, with strong earning potential and opportunities for long-term career

Qualifications

• Experience in customer-facing roles is preferred but not required.
• Ability to explain complex repairs clearly to customers.
• Strong accuracy in documenting customer concerns and estimates.

Responsibilities

• Welcome customers and create repair orders for routine maintenance and light repairs.
• Listen carefully and accurately document customer concerns for technicians.
• Explain maintenance recommendations in an easy-to-understand manner.
• Prepare repair estimates and review available service options.
• Keep customers informed throughout the repair process.
• Monitor repair order progress to ensure timely completion.
• Review completed repairs with customers and answer questions.
• Recommend future maintenance based on Honda factory schedules.

Skills

Customer service

Communication

Comprehension

Engineering knowledge

Troubleshooting

Math/writing skills

Education

2 Year Degree

Job description

Buerkle Honda in White Bear Lake, MN is seeking an energetic Automotive Service Advisor (Express) to join a busy, family-owned dealership. The role offers paid Honda and dealership training, a clear path for advancement, and a schedule that excludes Sundays, with Saturdays included and one weekday off.

Ideal candidates come from customer-service backgrounds and will learn the automotive side through our mentorship program, with strong earning potential and opportunities for long-term career