Express Service Advisor – Fast-Paced Auto Service

Kendall Cadillac; Eugene, Northern (OR, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

On-site manager

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Flexible spending plan

Employee discounts

Job summary

Kendall Ford of Eugene is seeking an Express Service Advisor to join our fast-paced service department in Eugene, OR. This full-time position offers a competitive pay plan with a $40,000–$65,000 annual wage and a robust bonus program.

You’ll be the first point of contact for customers, coordinating with technicians and sales staff to recommend repairs and maintenance. We value high-level customer service, time management, strong work ethic, and clear communication.

Qualifications

• Candidates should have high level customer service experience.
• Ability to manage time effectively and stay organized.
• Strong work ethic with commitment to quality.
• Excellent verbal and written communication skills.

Responsibilities

• Interface with customers, technicians, and sales staff to identify and sell vehicle repairs and maintenance.
• Verify that work is performed correctly and diagnosed accurately.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information and schedule service appointments.
• Communicate with customers via phone, email, and chat throughout the day.

Skills

Customer service

Time management

Work ethic

Communication skills

Job description

Kendall Ford of Eugene is seeking an Express Service Advisor to join our fast-paced service department in Eugene, OR. This full-time position offers a competitive pay plan with a $40,000–$65,000 annual wage and a robust bonus program.

You’ll be the first point of contact for customers, coordinating with technicians and sales staff to recommend repairs and maintenance. We value high-level customer service, time management, strong work ethic, and clear communication.