Automotive Service Advisor — Fast-Paced Growth

Kendall Ford Inc; Eugene (OR); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive pay (annual wage)

Career path development opportunities

Competitive paid time off

Discounts on parts, service and new/ve

Vehicle purchases discounts

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan

Accident and Illness supplemental ins

Job summary

Kendall Auto Group in Eugene, OR seeks a Quick Lane Service Advisor to join our fast-paced service team. You will interface with customers, technicians and sales staff to identify repairs, schedule service, and ensure accurate diagnoses.

Applicants should have strong customer service skills, the ability to multi-task, and basic knowledge of automobiles. A valid driver's license is required; dealership experience is a plus.

Qualifications

• Proven strong customer service skills.
• Ability to multi-task in a fast-paced environment.
• General knowledge of automobiles and their maintenance is preferred.

Responsibilities

• Interface with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verify work was properly performed and diagnosed; research vehicle history for educated recommendations.
• Input and maintain customer information; complete tasks efficiently and in an organized manner.
• Communicate with customers via telephone, email, and chat systems; schedule service appointments.

Skills

Customer service

Multitasking

Automobiles knowledge

Job description

Kendall Auto Group in Eugene, OR seeks a Quick Lane Service Advisor to join our fast-paced service team. You will interface with customers, technicians and sales staff to identify repairs, schedule service, and ensure accurate diagnoses.

Applicants should have strong customer service skills, the ability to multi-task, and basic knowledge of automobiles. A valid driver's license is required; dealership experience is a plus.