Express Service Advisor: Fast-Paced Car Care Pro

Kendall Ford Inc; Eugene, Northern (OR, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) plan

Paid time off

Discounts on parts/services/vehicle

Career development opportunities

Job summary

Kendall Auto Group in Eugene, Oregon, is seeking an Express Service Advisor to join a fast-paced service department serving the community.

Ideal candidates have strong customer service, time management, and communication skills, with experience in service writing. Benefits include medical/dental/vision, 401(k), PTO, and career development opportunities, all within a family-owned dealership environment.

Qualifications

• Experience in service writing is required, dealership experience is preferred.
• Candidates must have proven strong customer service skills and the ability to multi-task.
• Valid driver's license with a good driving record is required.

Responsibilities

• Interface with customers, technicians, and salespersons to identify and sell vehicle repairs.
• Verify work was properly performed and diagnosed; input and maintain customer information.
• Schedule service appointments and communicate with customers via phone, email, and chat.

Skills

Customer service

Time management

Communication skills

Prioritization

Teamwork

Job description

Kendall Auto Group in Eugene, Oregon, is seeking an Express Service Advisor to join a fast-paced service department serving the community.

Ideal candidates have strong customer service, time management, and communication skills, with experience in service writing. Benefits include medical/dental/vision, 401(k), PTO, and career development opportunities, all within a family-owned dealership environment.