Express Service Advisor | Base+Commission - Olympia Subaru

Gee Automotive Companies; Olympia (WA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

TeleHealth (text-based)

401(k) with company match

Paid Time Off from Day 1

Employee pricing on parts, service, &

Job summary

Olympia Subaru in Olympia, WA is seeking an Express Service Advisor to support our quick service lane and help keep customers moving.

As an Express Service Advisor, you will greet customers, write basic repair orders for maintenance services, communicate service recommendations, and coordinate with express technicians to maintain fast, accurate service and a positive customer experience.

Qualifications

• Previous customer service experience required (automotive a plus)
• Strong communication and organizational skills
• Ability to thrive in a fast-paced environment
• Sales mindset with customer-first approach
• Desire to grow into a full Service Advisor role

Responsibilities

• Greet customers and assist with quick service needs
• Write basic repair orders for maintenance services (oil changes, tire rotations, inspections)
• Communicate service recommendations clearly and efficiently
• Coordinate with express technicians to keep workflow moving
• Provide status updates and ensure timely vehicle delivery
• Maintain accurate documentation and repair orders
• Deliver a positive, efficient customer experience

Skills

Customer service

Communication

Organizational skills

Sales mindset

Fast-paced environment

Job description

Job Details

Job Location: Olympia Subaru - Olympia, WA 98502

Salary Range: $4,000.00 - $6,000.00 Base+Commission/month

Job Category: Service

Looking for a customer‑focused role where you can grow your skills and build a career in automotive service? This is an opportunity to join a fast‑paced Express Service team where efficiency, communication, and customer experience are key.

Olympia Subaru is hiring an Express Service Advisor to support our quick service lane and help keep customers moving.

Why Join Olympia Subaru?

• Entry point into service advising with career growth opportunities
• Fast‑paced environment with steady customer traffic
• Opportunity to learn service operations and move into main line roles
• Supportive team environment focused on development
• Stable dealership with strong reputation

Position Overview

As an Express Service Advisor, you will assist customers through routine maintenance services, focusing on speed, accuracy, and clear communication.

Express Service Advisor Job Responsibilities

• Greet customers and assist with quick service needs
• Write basic repair orders for maintenance services (oil changes, tire rotations, inspections)
• Communicate service recommendations clearly and efficiently
• Coordinate with express technicians to keep workflow moving
• Provide status updates and ensure timely vehicle delivery
• Maintain accurate documentation and repair orders
• Deliver a positive, efficient customer experience

Schedule: Monday – Saturday (Schedule Varies)

Express Service Advisor Compensation and Benefits

In addition to competitive pay, we offer:

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Express Service Advisor Qualifications

• Previous customer service experience required (automotive a plus)
• Strong communication and organizational skills
• Ability to thrive in a fast‑paced environment
• Sales mindset with customer‑first approach
• Desire to grow into a full Service Advisor role

Corporate Hiring Requirements

Must be at least 18 years of age, have a valid driver’s license, maintain an acceptable driving record, and be able to pass a background check and drug screening.