Express Service Advisor — Fast-Paced Auto Care Career

Olympia Kia; Olympia (WA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Telehealth

401(k)

Paid Time Off

Employee Discount

Job summary

Olympia Subaru in Olympia, WA is seeking an Express Service Advisor to join our fast-paced service team. You will greet customers, write basic repair orders for maintenance services, and communicate recommendations clearly to keep vehicles moving.

This entry-level role offers growth opportunities into a full Service Advisor position, with base plus commission compensation and a comprehensive benefits package including health, life, 401(k), and paid time off.

Qualifications

• Previous customer service experience required (automotive a plus)
• Strong communication and organizational skills
• Ability to thrive in a fast-paced environment
• Sales mindset with customer-first approach
• Desire to grow into a full Service Advisor role

Responsibilities

• Greet customers and assist with quick service needs
• Write basic repair orders for maintenance services (oil changes, tire rotations, inspections)
• Communicate service recommendations clearly and efficiently
• Coordinate with express technicians to keep workflow moving
• Provide status updates and ensure timely vehicle delivery
• Maintain accurate documentation and repair orders
• Deliver a positive, efficient customer experience

Skills

Customer service

Communication

Organizational skills

Sales mindset

Fast-paced environment

Job description

Olympia Subaru in Olympia, WA is seeking an Express Service Advisor to join our fast-paced service team. You will greet customers, write basic repair orders for maintenance services, and communicate recommendations clearly to keep vehicles moving.

This entry-level role offers growth opportunities into a full Service Advisor position, with base plus commission compensation and a comprehensive benefits package including health, life, 401(k), and paid time off.