Express Service Advisor - Fast-Paced Auto Care Career

Gee Automotive Companies; Olympia (WA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

TeleHealth (text-based)

401(k) with company match

Paid Time Off from Day 1

Employee pricing on parts, service, &

Job summary

Olympia Subaru in Olympia, WA is seeking an Express Service Advisor to support our quick service lane and help keep customers moving.

As an Express Service Advisor, you will greet customers, write basic repair orders for maintenance services, communicate service recommendations, and coordinate with express technicians to maintain fast, accurate service and a positive customer experience.

Qualifications

• Previous customer service experience required (automotive a plus)
• Strong communication and organizational skills
• Ability to thrive in a fast-paced environment
• Sales mindset with customer-first approach
• Desire to grow into a full Service Advisor role

Responsibilities

• Greet customers and assist with quick service needs
• Write basic repair orders for maintenance services (oil changes, tire rotations, inspections)
• Communicate service recommendations clearly and efficiently
• Coordinate with express technicians to keep workflow moving
• Provide status updates and ensure timely vehicle delivery
• Maintain accurate documentation and repair orders
• Deliver a positive, efficient customer experience

Skills

Customer service

Communication

Organizational skills

Sales mindset

Fast-paced environment

Job description

Olympia Subaru in Olympia, WA is seeking an Express Service Advisor to support our quick service lane and help keep customers moving.

As an Express Service Advisor, you will greet customers, write basic repair orders for maintenance services, communicate service recommendations, and coordinate with express technicians to maintain fast, accurate service and a positive customer experience.