Express Service Advisor – Auto Care & Customer Focus

MCCURLEY INTEGRITY DEALERSHIPS LLC; Pasco (WA); In loco; USD 34.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Long Term Disability

Voluntary Life

Illness Insurance

401k Matching

Employee Discounts

Descrizione del lavoro

McCurley Dealerships in Pasco, WA seeks an Express Service Representative for full-time service in our busy shop. You will determine repair needs by questioning customers and visually inspecting vehicles, then educate on maintenance intervals and prepare itemized work orders.

You will work cooperatively with all staff, adhere to non-discrimination policies, handle vehicles on site, and follow hazard communication training and PPE requirements.

Competenze

• Customer service mindset and ability to follow procedures.
• Willingness to work in a team and maintain professional demeanor.
• Ability to communicate clearly and listen actively.
• Adherence to equal opportunity and workplace policies.

Mansioni

• Walk around with customer to assess maintenance needs and educate on intervals.
• Estimate maintenance costs and prepare itemized work orders.
• Work cooperatively with all personnel and follow safety policies.
• Adhere to nondiscrimination policies and professional conduct.
• Handle vehicles and attend to PPE and hazard communication requirements.

Conoscenze

Customer service

Active listening

Accuracy

Honesty & integrity

Working under pressure

Descrizione del lavoro

McCurley Dealerships in Pasco, WA seeks an Express Service Representative for full-time service in our busy shop. You will determine repair needs by questioning customers and visually inspecting vehicles, then educate on maintenance intervals and prepare itemized work orders.

You will work cooperatively with all staff, adhere to non-discrimination policies, handle vehicles on site, and follow hazard communication training and PPE requirements.