EXPRESS SERVICE REPRESENTATIVE

MCCURLEY INTEGRITY DEALERSHIPS LLC; Pasco (WA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Long Term Disability

Voluntary Life

Illness Insurance

401k Matching

Employee Discounts

Job summary

McCurley Dealerships in Pasco, WA seeks an Express Service Representative for full-time service in our busy shop. You will determine repair needs by questioning customers and visually inspecting vehicles, then educate on maintenance intervals and prepare itemized work orders.

You will work cooperatively with all staff, adhere to non-discrimination policies, handle vehicles on site, and follow hazard communication training and PPE requirements.

Qualifications

• Customer service mindset and ability to follow procedures.
• Willingness to work in a team and maintain professional demeanor.
• Ability to communicate clearly and listen actively.
• Adherence to equal opportunity and workplace policies.

Responsibilities

• Walk around with customer to assess maintenance needs and educate on intervals.
• Estimate maintenance costs and prepare itemized work orders.
• Work cooperatively with all personnel and follow safety policies.
• Adhere to nondiscrimination policies and professional conduct.
• Handle vehicles and attend to PPE and hazard communication requirements.

Skills

Customer service

Active listening

Accuracy

Honesty & integrity

Working under pressure

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EXPRESS SERVICE REPRESENTATIVE

FULL TIME Sales Pasco, WA, US

2 days ago Requisition ID: 2163

Salary Range: $33,500.00 To $45,000.00 Annually

McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.

• Long Term Disability
• Voluntary Life
• Illness, Cancer and Accident Insurance
• 401k with company contribution
• Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations

Express Service Representative

GROW WITH US!!!!

The Express Service Representative’s primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law.

ESSENTIAL FUNCTIONS

• Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle.
• Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor.
• Work in a cooperative and positive manner with all personnel.
• Conform to the company’s policies on non-discrimination and harassment.
• Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job.
• Vehicles driven or moved as part of the job.
• Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company’s hazard communication program (worker’s right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times.
• Properly use all personal protective equipment – leather topped, rubber soled shoes.

Pay for this position ranges from $33,500.00 - $45,000.00 annually.

Competency Statement(s)

• Accuracy – Ability to perform work accurately and thoroughly.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Honest/Integrity – Ability to be truthful and be seen as credible in the workplace.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.

We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.