Express Service Specialist: Customer Care & Repairs

Automatic Data Processing, Inc.; Pasco (WA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Long Term Disability

Voluntary Life

Illness, Cancer and Accident Insurance

401k with company contribution

Discounts on McCurley wear, auto Purch

Discounts on McCurley wear, auto parts

Discounts on McCurley wear, auto and }

Job summary

McCurley Dealerships in Pasco, Washington is seeking an Express Service Representative to join our full-time team. The role focuses on determining repair needs by questioning customers and inspecting vehicles in line with dealership policies and applicable laws.

You will walk around with the customer, review history, educate on maintenance, estimate costs, and prepare itemized work orders while upholding our customer-focused, non-discriminatory standards.

Responsibilities

• Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle.
• Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor.
• Work in a cooperative and positive manner with all personnel.
• Conform to the company’s policies on non-discrimination and harassment.
• Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job.

Job description

McCurley Dealerships in Pasco, Washington is seeking an Express Service Representative to join our full-time team. The role focuses on determining repair needs by questioning customers and inspecting vehicles in line with dealership policies and applicable laws.

You will walk around with the customer, review history, educate on maintenance, estimate costs, and prepare itemized work orders while upholding our customer-focused, non-discriminatory standards.