Express Service Advisor

Boucher Group; Town of Oconomowoc (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive base salary

Health, dental, and vision insurance

Cafeteria plan

Paid vacation days

Spiffs and rewards for top performers

Job summary

Hyundai Lake Country is hiring an Express Service Advisor for their growing service department. A sign‑on bonus is available for qualified candidates.

The role involves determining automotive problems, conducting inspections, taking test drives, and preparing repair orders with accurate descriptions. Prior CDK experience is preferred, with a focus on delivering world-class customer service.

Qualifications

• Experience preferred but not required; willing to be trained.
• Must have equipment maintenance and product knowledge.
• Motivated self-starter with a positive attitude.
• Willing to learn in a fast-paced environment.
• CDK experience preferred.
• Must maintain top-rated CSI standards and focus on world-class customer service.

Responsibilities

• Determine automotive problems by listening to customer descriptions of symptoms.
• Clarify problem descriptions.
• Conduct inspections.
• Take test drives.
• Check vehicle maintenance records.
• Examine service schedules.
• Prepare repair orders describing symptoms, problems, causes, and required repairs.
• Obtain approval signatures and enter repair orders into the service database system.

Skills

Equipment maintenance knowledge

Product knowledge

Customer service

Positive attitude

Tools

CDK experience

Job description

Position

Express Service Advisor

Hyundai Lake Country is hiring an Express Service Advisor for their growing service department. Sign‑on bonus available for qualified candidates.

Responsibilities

• Determine automotive problems and services by listening to customer descriptions of symptoms.
• Clarify problem descriptions.
• Conduct inspections.
• Take test drives.
• Check vehicle maintenance records.
• Examine service schedules.
• Prepare repair orders, describing symptoms, problems, causes, and required repairs/services.
• Obtain approval signatures and enter repair orders into the service database system.

Requirements

• Experience preferred but not required; willing to be trained.
• Must have equipment maintenance and product knowledge.
• Motivated self‑starter, outgoing, proactive, willing to learn, able to work in a fast‑paced environment, and positive attitude.
• CDK experience preferred.
• Must maintain top‑rated CSI standards and focus on world‑class customer service.

Benefits

• Competitive base salary.
• Health, dental, and vision insurance.
• Cafeteria plan.
• Paid vacation days.
• Spiffs and rewards for top performers.