Express Lube Manager

L0547 Elk Grove Ford; Elk Grove (CA); On-site; USD 67,000 - 89,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring an Express Lube Manager at Elk Grove Ford in California. You will oversee all express lube staff, recruit and train personnel, and ensure top-notch customer service while meeting performance targets. The role reports to the Service Manager and requires flexibility in schedule to support dealership operations.

The position emphasizes team leadership, operational efficiency, and delivering a positive customer experience in a fast-paced environment.

Qualifications

• 2-+ years of experience in a similar role.
• Domestic brand experience highly preferred.
• A team player focused on providing excellent customer service.
• Ability to multi-task in a fast-paced work environment.
• Strong organizational skills and detail oriented.
• Acceptable driving record and a valid driver’s license in your state of residency.

Responsibilities

• Manage the activities of all express lube staff to ensure exceptional customer service and achievement of performance targets.
• Hire, train and develop all express service personnel.
• Report to the Service Manager on operations and staffing.
• Ensure throughput and standards are met across express lube operations.

Skills

Experience in similar role

Domestic brand experience

Customer service

Multi-tasking

Organizational skills

Driver's license

Job description

Dealership: L0547 Elk Grove Ford Elk Grove Ford Hiring: Express Lube Manager

Why Join Our Team? Elk Grove Ford is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you!

What You'll Do

The Express Lube Manager manages the activities of all express lube related staff ensuring exceptional customer service and the accomplishment of Lithia's performance targets. You will manage the hiring, training and development of all express service personnel. The Express Lube Manager reports to the Service Manager.

What You'll Bring

• 2-+ years of experience in similar role
• Required Domestic brand experience highly preferred
• A team player who is focused on providing excellent customer service
• Ability to multi-task in a fast paced work environment
• Strong organizational skills and detail oriented
• Acceptable driving record and a valid driver's license in your state of residency.

Schedule:

We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Total Rewards

The California salary pay range for this position is $6,000.00 - $8,000.00 monthly. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Department Net and bonuses based on Manufacturer Approvability and Department Production (Flat Rate Hours sold). Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!