Express Lube Advisor – Fast, Customer-Focused Auto Care

Priority-Ford-Norfolk; Norfolk (VA); On-site; USD 45,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Priority Ford Norfolk is hiring an Automotive Service Advisor for an onsite role in Norfolk, VA. The ideal candidate will initiate service requests, develop estimates, and liaise between customers and technicians to ensure clear communication of needs and recommendations.

Applicants should have prior service advisory experience and at least 3 years as an automotive technician. Flexible Saturday availability is required, with a comprehensive benefits package offered.

Qualifications

• Previous Service Advisor experience.
• 3+ years experience as an automotive technician.
• Must have open Saturday availability and onsite work in Norfolk, VA.

Responsibilities

• Initiate automotive services and repairs and develop estimates.
• Act as liaison between customer and technician to clarify needs and recommendations.
• Prepare repair orders and enter into service database; communicate needs to customers.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or equivalent

Tools

Service database system

Job description

Priority Ford Norfolk is hiring an Automotive Service Advisor for an onsite role in Norfolk, VA. The ideal candidate will initiate service requests, develop estimates, and liaise between customers and technicians to ensure clear communication of needs and recommendations.

Applicants should have prior service advisory experience and at least 3 years as an automotive technician. Flexible Saturday availability is required, with a comprehensive benefits package offered.