Express Lane Service Advisor: High Earnings & Growth

VIP Automotive Group of Long Island; Wantagh (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with company

Paid Time Off (PTO)

Employee discounts on vehicles, parts,

Life Insurance

Supplemental Benefits (STD & LTD)

Employee Recognition Programs

Paid Training and Career Advancement

Job summary

Merrick Jeep Chrysler Dodge Ram, part of the VIP Automotive Group in Merrick, NY, is hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join a high-volume service department. The position offers base pay with uncapped bonuses and strong earning potential in a dynamic dealership setting.

We seek candidates with a solid background in express lane service, excellent communication, and a commitment to customer satisfaction.

Qualifications

• Minimum 2 years of Automotive Service Advisor or Service Writer experience.
• Previous dealership experience required.
• Express lane or quick service experience preferred.

Responsibilities

• Schedule and manage express service appointments.
• Greet customers and provide exceptional customer service.
• Write repair orders (ROs) accurately and efficiently.
• Assist customers with maintenance recommendations including oil changes, brakes, tires, batteries, and factory scheduled maintenance.
• Communicate repair timelines, approvals, and service updates.
• Coordinate workflow between technicians, dispatchers, and customers.

Skills

Automotive Service Advisor

Service Writer

Dealership experience

Job description

Merrick Jeep Chrysler Dodge Ram, part of the VIP Automotive Group in Merrick, NY, is hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join a high-volume service department. The position offers base pay with uncapped bonuses and strong earning potential in a dynamic dealership setting.

We seek candidates with a solid background in express lane service, excellent communication, and a commitment to customer satisfaction.