EXPRESS LANE ADVISOR

Hiester Automotive Group; Fuquay-Varina (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Accident

Critical Illness

Short-Term Disability Plans

Life Insurance

401k with company match

Employee discounts on vehicleurchases,

service

Job summary

Hiester Automotive Group is seeking an Express Lane Service Advisor in Fuquay-Varina, NC. This full-time role involves greeting customers, writing repair orders, and explaining service recommendations while coordinating with technicians to ensure quick turnaround times.

The ideal candidate will have excellent communication skills, thrive in a fast-paced environment, and possess a positive, team-first attitude. A valid driver’s license and clean driving record are required.

Qualifications

• Excellent communication and customer skills.
• Ability to thrive in a fast-paced environment.
• Previous automotive service advisor experience is a plus (but not required).
• Valid driver's license and clean driving record.
• Positive attitude and team-first mindset.

Responsibilities

• Greet customers promptly and professionally.
• Write up repair orders and explain service recommendations properly.
• Coordinate with technicians to ensure quick turnaround times.
• Keep customers informed during service visits.
• Maintain clean and organized work area.
• Uphold dealership and manufacturer standards for service quality.

Skills

Customer service

Communication

Team player

Valid driver's license

Attention to detail

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EXPRESS LANE ADVISOR

Full Time JH Chev Fuquay, Fuquay-Varina, NC, US

2 days ago Requisition ID: 1076

Are you passionate about the automotive industry and love providing top-notch customer service? Join our fast-paced, customer-focused team as an Express LaneService Advisor.

At John Hiester Chevrolet, we pride ourselves on delivering quick and efficient service experience without compromising quality. We're looking for a motivated, energetic individual to be the face of our Express Service Lane-someone who can keep up with the pace, stay organized, and make customers feel valued.

Key Responsibilities

• Greet customers promptly and professionally
• Write up repair orders and explain service recommendations properly
• Coordinate with technicians to ensure quick turnaround times
• Keep customers informed during service visits
• Maintain clean and organized work area
• Uphold dealership and manufacturer standards for service quality

What we're looking for

• Excellent communication and customer skills
• Ability to thrive in a fast-paced environment
• Previous automotive service advisor experience is a plus (but not required)
• Valid driver's license and clean driving record
• Positive attitude and team-first mindset

Employee Benefits

• Medical
• Vision
• Dental
• Accident
• Critical Illness
• Short-Term Disability Plans
• Life Insurance
• 401k with company match
• Employee discounts on vehicle purchases, parts, and service
• Opportunities for advancement

We are a company that has been successful by doing the right things and loving and developing our employees from good to great. Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment. By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately! If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us.