Express Service Advisor

Harnish Auto Family; Puyallup (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Harnish Auto Family is seeking an energetic Express Service Advisor who can keep things moving while ensuring every customer feels taken care of. If you’re organized, friendly, and comfortable in a fast-paced environment, we want to meet you! Work Schedule and Location: Full Time, minimum 40 hours per week.

May include weekends, holidays, back-to-back shifts, early openings, and late closing. Schedule maintained and approved by Service Manager.

Qualifications

• Automotive or customer-service experience preferred.
• Friendly, confident, and comfortable talking with customers.
• Able to multitask and stay organized when busy.
• Dependable, motivated, and eager to learn.
• Shows ownership and follows through.
• Works well as part of a team.

Responsibilities

• Greet customers and start their service visit.
• Write up express maintenance and service needs.
• Keep customers updated on timing and recommendations.
• Work closely with technicians to move vehicles.
• Review maintenance needs and explain options.
• Deliver a quick, positive customer experience.

Skills

Automotive experience

Customer-service skills

Multitasking ability

Organized

Friendly demeanor

Job description

We’re looking for an energetic Express Service Advisor who can keep things moving while making sure every customer feels taken care of. If you’re organized, friendly, comfortable in a fast-paced environment, and enjoy working with people—we want to meet you!

What You’ll Do

• Greet customers and get their service visit started
• Write up express maintenance and service needs
• Keep customers updated on timing and recommendations
• Work closely with technicians to keep vehicles moving
• Review maintenance needs and help customers understand their options
• Deliver a quick, easy, and positive customer experience

What We’re Looking For

• Automotive or customer-service experience preferred
• Friendly, confident, and comfortable talking with customers
• Able to multitask and stay organized when things get busy
• Dependable, motivated, and ready to learn
• Someone who takes ownership and follows through
• A teammate who brings good energy to the drive

Why Us?

We believe great service starts with great people. You’ll join a team that works hard, moves fast, supports each other, and likes to have some fun along the way.

Work Schedule and Location:Full Time, minimum 40 hours per week. May include weekends, holidays, back-to-back shifts, early openings, and late closing. Schedule maintained and approved by Service Manager.

Company Description: At Harnish Auto Family, we believe in more than just selling cars; we're dedicated to providing exceptional automotive experiences to our customers. As a family-owned and operated dealership, we prioritize integrity, transparency, and customer satisfaction above all else. With a rich history spanning 4 decades, our commitment to excellence has earned us a reputation as a trusted name in the automotive industry. Beyond sales and service, community engagement is at the heart of what we do. We're proud to sponsor local events, charities, and initiatives that make a positive impact in the areas we serve. Our dedication to giving back reflects our core values and strengthens the bond we share with our community.

Join us at Harnish Auto Family, where passion, integrity, and customer satisfaction drive everything we do. Together, let's embark on a journey to redefine automotive excellence and create lasting relationships with our valued customers.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #ZR