Export Operations & Pricing Analyst I

WCL Group; Santa Ana (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

WCL Group in Santa Ana, CA is seeking a Business Analyst I for export order management and parts pricing. This on-site role handles international customer communication, order processing, and KPI reporting. Strong Excel and ERP experience are preferred, with a 1-year contract and potential extension to full-time.

The successful candidate will thrive in a detail-oriented environment, coordinating with logistics, sales, and finance teams to drive accurate reporting and efficient processes.

Qualifications

• 1-2 years in operations, logistics, or analytics roles.
• Export operations or international customer support experience is a plus.
• Proficient with Excel (PivotTables, VLOOKUP/XLOOKUP).
• Experience with ERP systems (SAP, Oracle) is preferred.

Responsibilities

• Process export sales orders from start to finish; ensure accuracy and compliance with regulations.
• Serve as primary contact for international customers with timely email communication.
• Coordinate logistics between freight forwarders, customers, and warehouse teams.
• Monitor shipment milestones and report delays to stakeholders.
• Analyze export KPIs and prepare performance reports.
• Maintain export documentation and ensure compliant records.

Skills

Organization

Communication

Follow-Up

Documentation

Data Analysis

Collaboration

Attention to Detail

Education

Bachelor's degree in Business Administration / Supply Chain

Tools

SAP

Oracle

Job description

WCL Group in Santa Ana, CA is seeking a Business Analyst I for export order management and parts pricing. This on-site role handles international customer communication, order processing, and KPI reporting. Strong Excel and ERP experience are preferred, with a 1-year contract and potential extension to full-time.

The successful candidate will thrive in a detail-oriented environment, coordinating with logistics, sales, and finance teams to drive accurate reporting and efficient processes.