Export Documentation Specialist

The DeLong Co., Inc.; Town of Clinton (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Rx coverage

Life insurance

401k with matching

FSA and Dependent Care Accounts

Short Term Disability

Voluntary Life Insurance

Voluntary Long Term Disability

Job summary

The DeLong Co., Inc. is seeking a detail‑oriented export paperwork clerk in Wisconsin to process and complete documents for container and bulk shipments.

You will coordinate with customers, shipping lines, and internal departments to ensure accuracy and timely handling of export documents. Ideal candidates have 6 months export and customer service experience, with proficiency in Microsoft Office and familiarity with government export portals.

Qualifications

• Demonstrated attention to detail, accuracy, and time management/multitasking.
• Microsoft Office Suite and third-party website experience.
• Ability to communicate and work well in a team setting.
• Customer service experience as this position will be working with customers and multiple steamship lines.

Responsibilities

• Complete accurate export paperwork in a timely manner for customers prior to shipment arriving at destination.
• Provide information or answer inquiries quickly, professionally with other departments, customers and shipping lines.
• Problem solving within the company as well as with outside sources, referring to quality, quantity or other concerns.
• Conduct thorough review of export documents to ensure accuracy, completeness, and adherence to company standards.
• Input AES and Manifest bookings, Enter L/C or shipping instructions apply for Phytos by utilizing government websites.
• Maintaining organized folders and filing system.
• Ordering supplies and managing equipment when issues occur.
• Updating and maintaining manual with revised information.
• Scanning and making copies of documents.
• Record keeping of contract reports as payments are advised.
• Use courier services such as Fedex, UPS, and DHL to track shipments and make labels.

Skills

Attention to detail

Time management

Microsoft Office

Teamwork

Customer service

Education

High school diploma or equivalent

Associate degree preferred or equivalent experience

Tools

AES system

Job description

Brief Description

Complete all steps necessary to process and complete documents for the export of the container and bulk shipment business.

Description

Complete all steps necessary to process and complete documents for the export of the container and bulk shipment business.

Responsibilities And Duties

• Complete accurate export paperwork in a timely manner for customers prior to shipment arriving at destination.
• Provide information or answer inquiries quicky and professionally with other departments, customer and shipping lines.
• Problem solving within the company as well as with outside sources, referring to quality, quantity or other concerns.
• Conduct thorough review of export documents to ensure accuracy, completeness, and adherence to company standards.
• Input AES and Manifest bookings, Enter L/C or shipping instructions apply for Phytos by utilizing government websites.
• Maintaining organized folders and filing system.
• Ordering supplies and managing equipment when issues occur.
• Updating and maintaining manual with revised information.
• Scanning and making copies of documents.
• Record keeping of contract reports as payments are advised.
• Use courier services such as Fedex, UPS, and DHL to track shipments and make labels.

Requirements

• Demonstrated attention to detail, accuracy, and time management/ multitasking.
• Microsoft Office Suite and third-party website experience.
• Ability to communicate and work well in a team setting.
• Customer service experience as this position will be working with customers and multiple steamship lines.
• 6 months export experience preferred.
• 6 months customer service experience preferred.
• High school diploma or equivalent.
• Associate degree preferred or equivalent experience

Additional Position Information

Ability to sit for long periods of time, willingness to work extended hours during peak season and occasional weekends and the ability to lift up to 40 pounds.

Benefits

• The DeLong Co., Inc. offers affordable Medical, Free Dental, Vision, Rx, pet insurance and Life insurance coverage.
• 401k with matching, FSA and Dependent Care Accounts
• Short Term Disability, Voluntary Life and Voluntary Long Term Disability

EOE STATEMENT

The DeLong Co., Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The DeLong Co., Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.