Export Documentation Specialist

ofi North America (Olam Food Ingredients); Fresno (CA); On-site; USD 40,000 - 45,000; Full time

Job summary

ofi North America, a unit of Olam Food Ingredients, is seeking an Export Documentation Specialist to manage export documents for international shipments. The role requires 3–5 years of experience handling LC, invoices, packing lists, and related documents with strict adherence to compliance standards.

The candidate should be highly organized, proactive, and capable of coordinating with internal teams, banks, and freight forwarders to ensure accurate and timely documentation.

Qualifications

• 3–5 years of hands‑on export documentation experience.
• Strong understanding of export procedures, compliance, and international trade standards.
• Knowledge of LC terms and international trade documentation.

Responsibilities

• Prepare and review export documents (LCs, shipping instructions, invoices, packing lists).
• Ensure documents comply with LC terms and regulations; align with policies.
• Coordinate with freight forwarders, banks, and shipping lines for timely documentation.
• Monitor shipment details for consistency across documents; resolve discrepancies.
• Stay updated on changes in export regulations and trade requirements.

Skills

Export docs handling

Attention to detail

Communication

Organizational skills

Problem solving

Education

High School Diploma

Bachelor’s degree preferred

Tools

SAP

Job description

Description

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Position Summary

Reporting to the Customer Operations Manager, the Export Documentation Specialist should have a strong background in preparing and managing export documents for international shipments. The ideal candidate will have at least 3-5 years of hands‑on experience handling export documentation and a thorough understanding of export procedures, compliance requirements, and international trade standards.

The ideal candidate should be a highly organized and a self‑starter with proven problem‑solving and customer service skills.

Position Responsibilities

• Prepare and review export documentation, including Letters of Credit (LC), shipping instructions, commercial invoices, packing lists, and other related documents
• Ensure all documentation complies with LC terms, international trade regulations, and company policies
• Coordinate closely with internal teams, freight forwarders, banks, and shipping lines to ensure accurate and timely documentation
• Monitor shipment details to ensure consistency across all documents
• Identify and resolve discrepancies in export documents to avoid delays or penalties
• Maintain organized and accurate records of export documentationStay up to date with changes in export regulations and international trade requirements

Position Requirements

• High School Diploma is required. A bachelor’s degree is preferred.
• ERP system experience is required; SAP is preferred.
• Knowledge of industry practices, terminology, and settlement process is preferred.
• Strong practical accounting, analytical and organizational skills are required.
• Proficiency in Microsoft Office products including Excel, Outlook, and Word is required.
• Strong communication skills, both verbal and written, are required.
• Ability to work independently as well as with a team is required.
• Capacity to multi‑task and switch between tasks fluidly while setting and adhering to deadlines is required. Must be able to solve problems and handle multiple tasks effectively.
• Minimum of 3-5 years of experience in export documentation
• Strong knowledge of SLIs, LCs, and international trade documentation
• Thorough understanding of export procedures, compliance, and regulations
• Excellent attention to detail and organizational skills
• Strong communication and coordination abilities
• Proficiency with export documentation systems and standard office software

Preferred Skills

• Experience in food ingredients, agriculture, manufacturing, or FMCG industries
• Knowledge of logistics, export/import processes, or demand planning
• Ability to work with global customers and cross‑functional teams
• Multilingual skills are a plus
• Familiarity with Incoterms and international shipping practices
• Ability to manage multiple shipments and deadlines in a fast‑paced environment

The pay for this role in the state of CA and IL is between $29.00- $33.00 per hour and is based on the position responsibilities and geographic location.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ofi provides equal opportunity for all persons with respect to hiring without discrimination

on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]

At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.