Shipping & Receiving Clerk

ofi North America (Olam Food Ingredients); Shafter (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

ofi North America (Olam Food Ingredients) is seeking a Shipping & Receiving Clerk in California to coordinate inbound and outbound shipments, verify docs, and maintain accurate records. You will support daily warehouse operations, ensure on-time delivery, and communicate with internal teams and external partners.

The ideal candidate is detail-oriented, dependable, and organized, with strong judgment and problem-solving skills to maintain quality and cost-effective operations.

Qualifications

• High school diploma or state-issued equivalency certificate.
• Minimum of one year of customer service, manufacturing, or shipping/receiving experience.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work flexible schedules, including overtime and weekends.
• Intermediate proficiency in PLEX and SAP.
• Strong data entry skills with a high degree of accuracy.
• Proven ability to organize, prioritize, and meet deadlines while managing multiple tasks.

Responsibilities

• Coordinate the logging, routing, shipping, and tracking of inbound/outbound orders and materials.
• Verify orders in the shipping box against reports; print missing docs as needed.
• Review system order processing; print product allocations for the Shipping Manager.
• Record special instructions on orders and ensure labels are documented.
• Dispatch trucks and communicate information to drivers.
• Update product locations for inter-company transfers.
• Complete paperwork for shipped orders and process shipments in system.
• Prepare and verify shipping docs including Bill of Lading, customs, packing lists.
• Coordinate product movement and paperwork flow between divisions.
• Provide support to the traffic/transportation function as needed.
• Assign work to forklift operators and operate forklift when required.
• Follow safety, GMP, and food safety rules; comply with quality requirements.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

English communication

Education

High school diploma

Tools

PLEX

SAP

Microsoft Word

Microsoft Excel

Job description

Description

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Position Summary

Reporting to the Warehouse Supervisor, the Shipping & Receiving Clerk is responsible for coordinating all incoming and outgoing shipments, verifying documentation, and ensuring the accuracy of shipping and receiving records. This role reviews receiving receipts against open orders, prepares required documentation, and escalates major discrepancies to the Shipping Manager. The clerk supports daily warehouse operations by ensuring timely workflow, proper documentation, and effective communication with internal teams and external partners.

The ideal candidate is detail-oriented, dependable, and highly organized, with a strong ability to manage multiple priorities. They communicate effectively with suppliers, carriers, and internal departments to ensure accurate transactions, on‑time delivery, and efficient material flow. They bring strong judgment, problem‑solving skills, and a commitment to maintaining quality and cost‑effective operations.

Position Responsibilities

• Coordinate the logging, routing, shipping, and tracking of all inbound and outbound orders and materials.
• Verify orders in the shipping box against reports; print missing documentation as needed.
• Review system-generated order processing and print product allocations for the Shipping Manager.
• Record special instructions on orders and ensure all markings and labels are accurately documented.
• Dispatch trucks and communicate necessary information to drivers.
• Update product locations for inter‑company transfers.
• Complete all paperwork for shipped orders and process shipments in the system.
• Prepare and verify shipping documentation; including Bill of Lading, customs documents, and packing lists and ensure distribution to appropriate departments.
• Coordinate product movement and paperwork flow between company divisions.
• Provide support to the traffic/transportation function as needed.
• Assign work to forklift operators when required.
• Operate a forklift on an as‑needed basis.
• Follow all company safety, hygiene, GMP, and work rules.
• Understand and comply with applicable quality, environmental, and safety requirements.
• Perform other duties as assigned.

Position Requirements

• High school diploma or state-issued equivalency certificate.
• Minimum of one (1) years of customer service, manufacturing, or previous shipping/receiving experience.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work flexible schedules, including overtime and weekends.
• Self‑motivated with strong attention to detail.
• Intermediate proficiency in PLEX and SAP.
• Intermediate proficiency in Microsoft Word and Excel.
• Strong data entry skills with a high degree of accuracy.
• Proven ability to organize, prioritize, and meet deadlines while managing multiple tasks and competing priorities.
• Strong verbal and written communication skills.
• Basic knowledge of Good Manufacturing Practices (GMP’s) and food safety principles.
• Ability to operate warehouse equipment, including forklifts (training/certification as required).

The pay for this role in the state of CA is $19-$22/hr and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on candidate’s experience, qualifications and/or other determining factors.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.