Expert Access Control Field Technician

FlyLock Security Solutions; Stockton (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Growing Industry

Company car

Dental insurance

Health insurance

Paid time off

Job summary

FlyLock Security Solutions Oakland is seeking an Access Control Technician. This hands-on role supports installation, service, and troubleshooting of commercial and residential access and video systems.

You will work with a team and independently to meet project timelines, with locksmithing knowledge a plus. Candidates should have at least 2 years field experience in security solutions, be able to learn new methods, and communicate with clients.

Qualifications

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Responsibilities

• The Access Control Technician position is an integral part of FlyLock Security Solutions Oakland and is key to the growth of the company.
• All Access Control Technicians must have the ability to work well in a high-paced working environment.
• The individual must work well as part of the team and independently from the FlyLock owner.
• The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset.
• Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Skills

Access control

Technical hands-on

Locksmithing knowledge

Team collaboration

Customer interaction

Project leadership

Tools

Avigilon ACM

Lenel Kantech

HID

Exacq

Job description

FlyLock Security Solutions Oakland is seeking an Access Control Technician. This hands-on role supports installation, service, and troubleshooting of commercial and residential access and video systems.

You will work with a team and independently to meet project timelines, with locksmithing knowledge a plus. Candidates should have at least 2 years field experience in security solutions, be able to learn new methods, and communicate with clients.