Experiential Training Facilitator & Audience Engagement

Improving Communications; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Improving Communications—an experiential learning and leadership training firm—seeks an Instructor/Facilitator to deliver engaging, practical programs that connect theory to real-world application. You will tailor content to client industries, foster active participation, and drive measurable outcomes.

You will research client needs, adapt delivery on the fly, and uphold high standards of clarity, inclusivity, and ethical practice as you guide participants toward meaningful skill growth.

Qualifications

• Presence: Proven experience in front of audiences with the ability to build rapport.
• Experiential Design: Facilitate activity-based learning beyond lectures.
• Flexibility: Meet clients where they are, while maintaining curriculum integrity.
• Audience Aware: Research client needs to tailor examples to their situation.
• Lifelong Learner: Stay current with modern instructional techniques.
• Grammatical Excellence: High attention to written and spoken communication.
• Inclusive Values: Commit to diversity and inclusive environments.
• Strong EQ: Deep understanding of self-awareness and social dynamics.
• Sound Judgement & Decision-Making: Read the room and pivot as needed.
• Accountability: Own outcomes and follow through on commitments.
• Meticulous Organization: Exceptional attention to detail in prep and execution.
• Agility: Adaptable in fast-paced or changing environments.
• Ethics & Integrity: Model professional conduct.
• Service Orientation: Help others grow and succeed.

Responsibilities

• Facilitation – Lead high-energy, high-impact training sessions for diverse client groups.
• Client Specification – Conduct pre-session research to align content with client-specific pain points.
• Environment Management – Manage time and group dynamics to meet learning objectives.
• Feedback Integration – Use leadership and participant feedback to refine delivery and technique.

Skills

Presence

Experiential Design

Flexibility

Audience Aware

Lifelong Learner

Grammatical Excellence

Inclusive Values

Strong EQ

Sound Judgement & Decision-Making

Accountability

Meticulous Organization

Agility

Ethics & Integrity

Service Orientation

Job description

Improving Communications—an experiential learning and leadership training firm—seeks an Instructor/Facilitator to deliver engaging, practical programs that connect theory to real-world application. You will tailor content to client industries, foster active participation, and drive measurable outcomes.

You will research client needs, adapt delivery on the fly, and uphold high standards of clarity, inclusivity, and ethical practice as you guide participants toward meaningful skill growth.