Training Instructor

Improving Communications; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Improving Communications—an experiential learning and leadership training firm—seeks an Instructor/Facilitator to deliver engaging, practical programs that connect theory to real-world application. You will tailor content to client industries, foster active participation, and drive measurable outcomes.

You will research client needs, adapt delivery on the fly, and uphold high standards of clarity, inclusivity, and ethical practice as you guide participants toward meaningful skill growth.

Qualifications

• Presence: Proven experience in front of audiences with the ability to build rapport.
• Experiential Design: Facilitate activity-based learning beyond lectures.
• Flexibility: Meet clients where they are, while maintaining curriculum integrity.
• Audience Aware: Research client needs to tailor examples to their situation.
• Lifelong Learner: Stay current with modern instructional techniques.
• Grammatical Excellence: High attention to written and spoken communication.
• Inclusive Values: Commit to diversity and inclusive environments.
• Strong EQ: Deep understanding of self-awareness and social dynamics.
• Sound Judgement & Decision-Making: Read the room and pivot as needed.
• Accountability: Own outcomes and follow through on commitments.
• Meticulous Organization: Exceptional attention to detail in prep and execution.
• Agility: Adaptable in fast-paced or changing environments.
• Ethics & Integrity: Model professional conduct.
• Service Orientation: Help others grow and succeed.

Responsibilities

• Facilitation – Lead high-energy, high-impact training sessions for diverse client groups.
• Client Specification – Conduct pre-session research to align content with client-specific pain points.
• Environment Management – Manage time and group dynamics to meet learning objectives.
• Feedback Integration – Use leadership and participant feedback to refine delivery and technique.

Skills

Presence

Experiential Design

Flexibility

Audience Aware

Lifelong Learner

Grammatical Excellence

Inclusive Values

Strong EQ

Sound Judgement & Decision-Making

Accountability

Meticulous Organization

Agility

Ethics & Integrity

Service Orientation

Job description

At Improving Communications, we help organizations thrive by elevating the way their people connect, listen, and lead. We facilitate transformation through experiential learning and high-impact communication training. We are looking for an Instructor who embodies our values and can bridge the gap between theory and real-world application.

The Role

As an Instructor/Facilitator, you are the face of our curriculum. You will create a dynamic environment where participants feel heard, challenged, and empowered. You will be responsible for researching our clients to ensure our content is tailored and immediately applicable to their specific industry and challenges.

Core Competencies

We hire for character and competence. All team members must demonstrate:

• Strong EQ

A deep understanding of self-awareness and social dynamics.

• Sound Judgement & Decision-Making

The ability to "read the room" and pivot when necessary.

• Accountability

Owning outcomes and following through on commitments.

• Meticulous Organization

Exceptional attention to detail in both preparation and execution.

• Agility

A high degree of adaptability in fast-paced or changing environments.

• Ethics & Integrity

A commitment to doing the right thing and serving as a model of professional conduct.

• Service Orientation

A genuine desire to help others grow and succeed.

Instructor-Specific Qualifications

• Presence

Proven experience in front of audiences (instructing, teaching, or facilitating) with the ability to build immediate rapport.

• Experiential Design

Ability to facilitate activity-based learning that moves beyond lecture into "doing."

Listen for understanding and relate content back to the specific needs of the participants.

• Flexibility

Meeting the client where they are, while maintaining the integrity and excellence of the curriculum.

• Audience Aware

You effectively research each client to ensure the examples and case studies provided are relevant to their unique situation.

• Lifelong Learner

A visible desire to stay current with modern instructional techniques and a commitment to personal professional growth.

• Grammatical Excellence

High attention to detail; your written and spoken communication is consistently correct and professional.

• Inclusive Values

A deep-seated value for diversity and inclusiveness, ensuring all participants feel safe and respected.

Key Responsibilities

• Facilitation – Lead high-energy, high-impact training sessions for diverse client groups.
• Client Specification – Conduct pre-session research to align content with client-specific pain points.
• Environment Management – Effective time and group dynamics management to ensure learning objectives are met.
• Feedback Integration – Use leadership and participant feedback to continuously refine delivery and technique.

• Improving Communications LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and participants