Experiential Trade Show Account Architect

Exhibitus Inc.; Surprise (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Exhibitus in Surprise, AZ is seeking a Trade Show Account Manager to lead client relations, coordinate with Sales and Design, and ensure projects are delivered on time and within budget for live events and trade shows.

You will manage existing accounts, develop new opportunities, and oversee on-site experiences from planning through execution, while maintaining the highest standards of quality and client satisfaction across all programs.

Responsibilities

• Serve as a primary point of contact for clients, maintaining strong relationships and ensuring a high level of customer satisfaction.
• Support sales efforts through client communication, project estimating, and proposal development.
• Coordinate client-related project communications and provide timely updates throughout the project lifecycle.
• Collaborate with Sales and Design teams to ensure project execution aligns with the client's vision, objectives, and expectations.
• Proactively identify and resolve client concerns and project-related issues.
• Act as the field execution expert, maintaining ownership of client properties and overseeing on-site experiences to ensure successful project delivery.
• Partner closely with Project Managers to manage all aspects of production from initial planning through final execution.
• Travel to trade shows, events, and client locations as needed to support project and client requirements.
• Oversee field services and on-site execution while managing project budgets and communicating budget variances proactively to the appropriate stakeholders.
• Estimate, coordinate, and manage show services, including transportation, material handling, I&D, and other venue services.
• Develop and present show service proposals to clients and coordinate show service plans with CAD teams for submissions.
• Adhere to internal project workflows and best practices to support efficient project execution.
• Communicate proactively with internal teams and external partners throughout all project phases.
• Obtain and distribute COIs, EAC forms, and other required documentation.
• Collect and manage client-provided graphic files and shipping documentation.
• Distribute work orders and coordinate staff assignments.
• Prepare and submit expense reports and assist with project closeouts and final invoicing.
• Foster strong working relationships across Sales, Design, Production, Logistics, and Operations teams.

Job description

Exhibitus in Surprise, AZ is seeking a Trade Show Account Manager to lead client relations, coordinate with Sales and Design, and ensure projects are delivered on time and within budget for live events and trade shows.

You will manage existing accounts, develop new opportunities, and oversee on-site experiences from planning through execution, while maintaining the highest standards of quality and client satisfaction across all programs.