Experiential Ticket Sales Coordinator: Group Experiences

Chicago Bulls; Chicago (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Healthcare, dental, and vision

100% paid basic life insurance

401(k) with employer match

Flexible spending account

Paid time-off including vacation, sick

Complimentary home game tickets and 
d

Parking and gym access

Complimentary snacks, lunch and dinner

Pet Insurance

Job summary

The Chicago Bulls are seeking a Ticket Sales Experiences Coordinator to support the Ticket Sales and Service department in developing and executing fan experiences for season ticket holders, group sales, and day-of-game events.

The role emphasizes cross-functional collaboration with Event Production, Basketball Operations, and external partners, with responsibilities including logistics, documentation, and training staff; strong communication, attention to detail, and flexibility to work

Qualifications

• Experience in event coordination or related role in the sports industry preferred.
• Excellent oral and written communication skills.
• Strong attention to detail with the ability to prioritize and have outstanding follow through.
• Satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).
• Ability to work cooperatively with others
• High degree of discretion dealing with confidential information
• Consistent, punctual and regular attendance. Available to work flexible hours including evenings, weekends and holidays. During the basketball season this may include nights and weekends.

Responsibilities

• Develop and assist with the execution of ticketing experiences and special offers for current clients, new business development, and group sales efforts.
• Provide logistical support for each experience.
• Train sales staff on online group offers, event execution, and Fan Experience Packages.
• Collaborate with Event Production, Basketball Operations, and Sales and Service staff, plus Levy and other external vendors to ensure seamless event delivery.
• Serve as the Ticketing liaison on game days, managing group and prospect experiences.
• Coordinate with United Center operations, Guest Relations, security, At Your Service, Levy, and Standard Parking on staffing and logistics.
• Manage the Group Event Calendar in partnership with the Group Sales Manager, Account Executives, Corporate Partnerships, Game Entertainment, and United Center personnel.
• Coordinate and advance day-of logistics for large group events.
• Create and distribute group documentation, including agendas, event details, advisory sheets, waivers, and VIP lists.
• Assist with the creation and distribution of game-day building notes.
• Build and Distribute Speedtix offers.
• Communicate with internal stakeholders to ensure event details are shared across the organization.
• Support monthly Ticket Sales and Service meetings, including meeting notes and tracking goal achievers.
• Build and maintain a catalog of industry best practices for Ticket Sales and Service.
• Provide additional support to the Ticket Sales and Service leadership team as needed.

Skills

Event coordination

Communication skills

Attention to detail

Microsoft Office

Teamwork

Discretion

Attendance & flexibility

Tools

Excel

Word

Job description

The Chicago Bulls are seeking a Ticket Sales Experiences Coordinator to support the Ticket Sales and Service department in developing and executing fan experiences for season ticket holders, group sales, and day-of-game events.

The role emphasizes cross-functional collaboration with Event Production, Basketball Operations, and external partners, with responsibilities including logistics, documentation, and training staff; strong communication, attention to detail, and flexibility to work