Experiential Marketing Team Lead - Hybrid & Travel-Ready

Acosta Group; Grapevine (TX); Hybrid; USD 51,000 - 62,000; Full time

Benefits offered by this job

Flexible, hybrid work environment

Job summary

Acosta, Inc. is seeking a capable Inside Sales Team Lead to guide the CORE Inside Sales group across regions, optimizing customer satisfaction processes and project delivery. You will collaborate with client teams and oversee CRM-driven satisfaction calls and related tools.

Travel is regular, with emphasis on field presence, coaching Brand Ambassadors, and delivering metrics-based reporting. The role blends leadership, logistics, and communication in a hybrid work environment.

Qualifications

• Background in roles like Team Lead, Field Manager, or Event Manager in experiential marketing.
• 3 to 4 years of experience in retail activation environment.
• Natural leader who can mentor, build a team and communicate effectively.
• Willingness to travel within the designated region to support the team onsite.
• Must be resourceful and able to handle logistics or staffing challenges quickly.
• Genuine enthusiasm for interacting with people and creating positive brand experiences.
• Experience in reporting and analyzing infield metrics.
• Some sales experience is required.
• Regular access to a vehicle is required.

Responsibilities

• Act as the primary contact for Brand Ambassadors in your region, with regular meetings and check-ins.
• Oversee day-to-day operations to ensure flawless execution and proper site setup.
• Build team morale and celebrate achievements, fostering professional growth.
• Engage in consumer interactions to model excellent brand experiences and clear messaging.
• Meet with on-site contacts to discuss campaign adjustments or feedback.
• Transport assets to activation sites and assist with setup as needed.
• Resolve logistical challenges and staffing changes to keep campaigns on track.
• Handle administrative tasks like reviewing schedules and timesheets.
• Monitor KPIs on consumer engagement, interaction quality and education reach.
• Compile regional performance reports and campaign highlights for management.
• Gather consumer insights and photos to share with senior management.
• Travel regularly to activation sites to support the team.
• Use Google Workspace tools to stay organized and communicate clearly.

Skills

Team leadership

Leadership

Retail activation experience

Travel willingness

Vehicle access

Sales experience

Infield metrics reporting

Job description

Acosta, Inc. is seeking a capable Inside Sales Team Lead to guide the CORE Inside Sales group across regions, optimizing customer satisfaction processes and project delivery. You will collaborate with client teams and oversee CRM-driven satisfaction calls and related tools.

Travel is regular, with emphasis on field presence, coaching Brand Ambassadors, and delivering metrics-based reporting. The role blends leadership, logistics, and communication in a hybrid work environment.