On-Site Event Sales & Guest Experience Associate

Platinum Coastal Group; Fayetteville (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

Platinum Coastal Group seeks an entry-level hospitality professional to support catering and event sales on-site in Fayetteville. You will coordinate client inquiries, event details, site visits, and internal follow-up to ensure seamless experiences for guests.

Guest contact is central to this role, requiring friendly communication, attention to details, and the ability to thrive in busy environments. Prior hospitality experience is helpful but not required, as training is typically provided.

Qualifications

• Entry-level hospitality role with on-site, face-to-face interaction
• Ability to coordinate multiple event details and follow-up
• Strong interpersonal and organizational skills

Responsibilities

• Communicate with prospective and confirmed event clients
• Assist with property tours and in-person planning meetings
• Prepare event information and coordinate details with banquet teams
• Track inquiries, updates, and client follow-up

Skills

Teamwork

Communication

Sales management

Job description

Platinum Coastal Group seeks an entry-level hospitality professional to support catering and event sales on-site in Fayetteville. You will coordinate client inquiries, event details, site visits, and internal follow-up to ensure seamless experiences for guests.

Guest contact is central to this role, requiring friendly communication, attention to details, and the ability to thrive in busy environments. Prior hospitality experience is helpful but not required, as training is typically provided.