Experiential Client Services Director — Hybrid NYC

JetFuel; New York (NY); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid schedule NYC

On-site weekend pay

Earned comp days

15 PTO days

Health Benefits

401k plans

Bonus Eligible

Job summary

JetFuel is seeking a Director, Client Services to lead and grow our experiential marketing client programs in NYC. You will oversee production elements, manage client relationships, and collaborate with our social and digital teams to deliver integrated activation plans.

You will develop timelines, staffing, budgets, and performance metrics, while cultivating senior client partnerships and guiding a talented account team through large-scale events and media initiatives.

Qualifications

• 6-8 years in experiential or event marketing.
• Digitally fluent with ability to integrate programs across channels.
• Strong communication and presentation skills.
• Curious, passionate leader who inspires teams.
• Ability to build and maintain client relationships at senior levels.

Responsibilities

• Oversee all production elements and client deliverables to meet standards.
• Manage client expectations and relationships across levels.
• Develop programs with timelines, staffing, budgets, and evaluations.
• Provide proactive leadership to accounts, staff and clients.
• Plan and manage large-scale events efficiently.
• Guide media relations strategies and new business development.
• Ensure proper use of company resources and expense reporting.

Skills

Leadership

Client relations

Staff management

Event production

Project management

Communication

Strategic thinking

Public speaking

Team collaboration

Industry knowledge

Job description

JetFuel is seeking a Director, Client Services to lead and grow our experiential marketing client programs in NYC. You will oversee production elements, manage client relationships, and collaborate with our social and digital teams to deliver integrated activation plans.

You will develop timelines, staffing, budgets, and performance metrics, while cultivating senior client partnerships and guiding a talented account team through large-scale events and media initiatives.