Account Director- Experiential

JetFuel; New York (NY); Hybrid; USD 125,000 - 135,000; Full time

Benefits offered by this job

Hybrid schedule in NYC

On-site weekend pay

15 PTO days

Health Benefits

401k plans

Bonus Eligible

Job summary

Jet Fuel, a fast-growing agency in New York, seeks a Director, Client Services to oversee experiential programs and social/content tactics in partnership with the social and digital team. The role focuses on managing client relationships, program delivery, and cross-functional leadership within the agency.

Responsibilities include leading production, timelines, staffing, and budgets, while cultivating client trust and expanding services.

Qualifications

• 6-8 years of experience in experiential and event marketing
• Proven ability to manage and execute client programs and related social/content tactics
• Strong leadership and relationship-building skills to grow accounts

Responsibilities

• Oversee and lead all facets of production elements and client deliverables
• Ensure management of client expectations
• Develop and manage projects, timelines, budgets and staffing plans
• Lead accounts and develop broad client relationships across levels
• Guide media relations and new business program development

Skills

Leadership

Client relations

Communication

Project management

Curiosity

Job description

Our fast-growing agency is on the hunt for a Director, Client Services to join us on our journey of building the industry’s next great force in the experiential marketing space.

Here’s What We Are Looking For

We are looking for a person who has vast experience & knowledge in the Experiential and Event Marketing realm. This person will be responsible for the management + execution of client experiential programs, as well as delivery the connected social + content tactics in partnership with the JetFuel social + digital team members. Experiential program examples include mobile tours, sampling campaigns, one-off events, retail marketing programs, and trade shows. Social + Content examples include content shoots, content-generating activities at events, and capturing content for use on social channels.

Tactical applications include developing an overarching activation plan, developing a program timeline, recruiting, training and managing staff, tracking performance, etc. This person also needs to know how to organically cultivate existing client relationships, to allow JetFuel to deliver more value and services.

Responsibilities

Here’s what you’ll need to do:

• Oversee and lead all facets of production elements and client deliverables, ensuring the end product meets and/or exceeds JFS & client standards
• Ensure management of client expectations
• Develop and manage projects and programs, including strategies, implementation plans, evaluation mechanisms, staffing plans, timelines and budgets
• Act with a high degree of independence; holds responsibility for overall account relationships
• Maintain and grow existing accounts, establishing relationships with key client contacts and ensuring client/agency relationships exists on multiple levels and grow over time
• Leverage full resources JetFuel, increasing client/agency points of contact
• Provide proactive leadership to accounts, staff and clients
• Direct development of broad range of materials developed by account team, including client memos, press releases, speeches, articles, brochures, presentation and collate
• Plan and manage large-scale events efficiently and effectively
• Develop and guide media relations strategy
• Develop and direct new business program development and presentations working with senior leaders
• Company Credit Card & Expenses: Employees may be issued a company credit card for business- related expenses, and must ensure proper use, retain receipts, and submit weekly expense reports for approval

Qualifications

• Here’s what you got:
  • 6-8 years of experience
  • Digitally fluent, with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs and drive results for clients
  • Appreciation for how great work gets done and a commitment to ensuring creative excellence/output
  • Strong communication skills, particularly with oral presentations
  • Insatiably curious, lifelong learner
  • Authentically passionate about great work, your team and our business
  • Diplomatic, Inspiring and Empathetic leader
  • A good listener, who reads people well and adapts their style and response accordingly
  • Strong project management, counseling, programming, people management and business development skill
  • The role may require work outside of typical business hours, including evenings, weekends, or holidays, to meet deadlines or support critical projects.
  • The position might involve on-call responsibilities or rotating shifts to ensure project coverage outside of normal business hours
  • The job will require travel to meet with clients, attend meetings, or support

Equal Opportunities

Jet Fuel is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact [e-mail]

Benefits

• Salary annualized compensation
• Hybrid schedule in NYC - in office Tuesday - Thursday
• On-site weekend pay
• Earned comp days for onsite weekends
• 15 PTO days
• Health Benefits
• 401k plans
• Bonus Eligible

Salary Range: $125,000- $135,000