Experienced Veterinary Receptionist - Sheboygan, WI

Vetcor; Sheboygan (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Pet discounts

Uniform allowance

Job summary

Sheboygan Animal Hospital, part of Vetcor, is seeking an experienced Veterinary Receptionist to join our team in Sheboygan, Wisconsin. This full-time role focuses on delivering exceptional client service, coordinating appointments, and ensuring smooth hospital flow.

We offer a rich benefits package including medical, dental, vision, 401(k) matching, tuition support, paid time off, and a four-day workweek with rotating Saturdays.

Qualifications

• Experience in a client-facing role within a veterinary or healthcare setting.
• Strong customer service skills with a focus on building long-term client relationships.
• Excellent multitasking and organization under busy clinic conditions.
• Compassionate, clear communication with clients and teammates.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar
• Check patients in and out while updating client and patient records
• Collect payments, process invoices, and discuss estimates with clients
• Maintain accurate patient records and document client communications
• Handle client concerns with empathy and escalate when needed
• Coordinate appointments and hospital flow throughout the day
• Support teammates to keep the day running smoothly

Skills

Client care experience

Customer service

Multitasking

Communication

Detail orientation

Team collaboration

Scheduling

Professionalism

Job description

Who We Are

Sheboygan Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: 4 days per week with rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You

Competitive compensation, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind

Medical, dental, and vision coverage with supplemental options for eligible full-time employees, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable employee pet benefits

Professional Growth & Recognition

Quarterly Team Rewards, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate

A four-day weekday schedule, six paid holidays for eligible full-time employees, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist Role Where Great Client Service and a Great Team Go Hand in Hand?

At Sheboygan Animal Hospital, we believe exceptional patient care starts with caring for the people who make it possible.

We’re a 3.5-doctor small animal and pocket pet/exotic practice in Sheboygan, Wisconsin, and we’re looking for an experienced Veterinary Receptionist who is passionate about client service, can stay organized when things get busy, and wants to be part of a team that genuinely enjoys working together.

If you’re looking for a hospital where your contributions are valued, your ideas are heard, and your professional growth is supported, you may have found your next work home.

Why Our Veterinary Receptionists Love It Here

• A 4x10-hour weekday schedule that supports work-life balance
• Flexibility when life happens
• A supportive environment where questions are welcomed and growth is encouraged
• Leaders who listen, value your ideas, and appreciate your contributions
• Opportunities to expand your skill set and take on more responsibility
• High standards of care and a team that’s proud of the medicine we practice
• Mentoring and professional development opportunities
• A team that celebrates birthdays, milestones, and everyday wins

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain accurate patient records and document client communications
• Handle client concerns with empathy and professionalism, escalating when additional support is needed
• Help coordinate appointments and hospital flow throughout the day
• Jump in to support teammates and help keep the day running smoothly

What You’ll Bring

• Previous experience in a client care role
• Strong customer service skills with a focus on building long-term client relationships
• Excellent multitasking skills and the ability to remain calm in a fast-paced environment
• Compassionate communication skills, especially during sensitive or emotional situations
• Strong attention to detail when updating patient records and documenting communication
• Experience coordinating appointments, managing schedules, and supporting efficient clinic flow
• A positive, supportive, and team-focused attitude
• Confidence to take ownership of your responsibilities while knowing when to ask for help
• A willingness to learn, grow, and encourage the growth of others

The Extras You’ll Actually Feel

At Sheboygan Animal Hospital, we want you to have a career you can feel good about—and a life outside the hospital you have time to enjoy.

You’ll have a four-day weekday schedule, flexibility when life happens, mentoring, professional development, and leaders who genuinely value what you bring to the team. You’ll be encouraged to ask questions, share ideas, and continue building your skills.

Financial Benefits

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced client service professional who enjoys building relationships, staying organized, and helping a busy veterinary hospital provide an exceptional experience, Sheboygan Animal Hospital would love to meet you.

Bring your communication skills, positive attitude, and ability to keep things moving when the day gets busy. We’ll bring the supportive team, four-day weekday schedule, mentoring, and opportunities to grow.

Diversity, equity, inclusion, and belonging are core values at Sheboygan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.