Experienced Veterinary Receptionist - Sheboygan, WI

Sheboygananimalhospital; Sheboygan, Northern (WI, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, vision insurance (FT)

Job summary

Sheboygan Animal Hospital is seeking an experienced Veterinary Receptionist to join our team in Sheboygan, WI. This full-time position offers a four‑day workweek with rotating Saturdays and a competitive, experience-based salary.

You will greet clients, schedule appointments, manage client records, and coordinate daily hospital flow while delivering exceptional customer service and compassionate care to patients and their families.

Qualifications

• Experience in a client care role.
• Strong customer service skills with focus on client relationships.
• Excellent multitasking in a fast-paced environment.
• Compassionate, clear communication during sensitive situations.

Responsibilities

• Greet clients and patients warmly and professionally.
• Answer phones, route calls, and respond to voicemails promptly.
• Schedule appointments and manage a multi-doctor calendar.
• Check patients in/out and maintain accurate records.
• Collect payments and review estimates with clients.
• Coordinate hospital flow and support teammates as needed.

Skills

Client care

Customer service

Multitasking

Clear communication

Tools

Calendar management

Job description

Experienced Veterinary Receptionist - Sheboygan, WI

Sheboygan Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Role: Experienced Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: 4 days per week with rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental options for eligible full-time employees, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable employee pet benefits

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: A four-day weekday schedule, six paid holidays for eligible full-time employees, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist Role Where Great Client Service and a Great Team Go Hand in Hand?

At Sheboygan Animal Hospital, we believe exceptional patient care starts with caring for the people who make it possible.

We’re a 3.5-doctor small animal and pocket pet/exotic practice in Sheboygan, Wisconsin, and we’re looking for an experienced Veterinary Receptionist who is passionate about client service, can stay organized when things get busy, and wants to be part of a team that genuinely enjoys working together.

If you’re looking for a hospital where your contributions are valued, your ideas are heard, and your professional growth is supported, you may have found your next work home.

Why Our Veterinary Receptionists Love It Here

• A 4x10-hour weekday schedule that supports work-life balance
• Flexibility when life happens
• A supportive environment where questions are welcomed and growth is encouraged
• Leaders who listen, value your ideas, and appreciate your contributions
• Opportunities to expand your skill set and take on more responsibility
• High standards of care and a team that’s proud of the medicine we practice
• Mentoring and professional development opportunities
• A team that celebrates birthdays, milestones, and everyday wins

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain accurate patient records and document client communications
• Handle client concerns with empathy and professionalism, escalating when additional support is needed
• Help coordinate appointments and hospital flow throughout the day
• Jump in to support teammates and help keep the day running smoothly

What You’ll Bring

• Previous experience in a client care role
• Strong customer service skills with a focus on building long-term client relationships
• Excellent multitasking skills and the ability to remain calm in a fast-paced environment
• Compassionate communication skills, especially during sensitive or emotional situations
• Strong attention to detail when updating patient records and documenting communication
• Experience coordinating appointments, managing schedules, and supporting efficient clinic flow
• A positive, supportive, and team-focused attitude
• Confidence to take ownership of your responsibilities while knowing when to ask for help
• A willingness to learn, grow, and encourage the growth of others

The Extras You’ll Actually Feel

At Sheboygan Animal Hospital, we want you to have a career you can feel good about— and a life outside the hospital you have time to enjoy.

You’ll have a four-day weekday schedule, flexibility when life happens, mentoring, professional development, and leaders who genuinely value what you bring to the team. You’ll be encouraged to ask questions, share ideas, and continue building your skills.

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Sheboygan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure