Four-Day-Week Veterinary Receptionist — Client Care Pro

Sheboygan-Animal-Hospital; Sheboygan (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical/dental/vision coverage

Paid parental leave

Sick Time / Paid Time Off

Employee pet benefits

Uniform allowance

Four-day schedule

Holiday pay

Employee discount program

Job summary

Sheboygan Animal Hospital in Sheboygan, WI is seeking an experienced Veterinary Receptionist who delivers exceptional client service and keeps the front desk running smoothly. You will greet clients, schedule appointments, handle billing, coordinate multi-doctor calendars, and maintain accurate patient records while showing compassion and professionalism in a fast-paced hospital.

We offer a four-day, 10-hour workweek, competitive compensation based on experience, 401(k) matching, tuition

Qualifications

• Experience in a client care role.
• Strong customer service skills and ability to build long-term client relationships.
• Excellent multitasking and ability to stay calm in a fast-paced environment.
• Compassionate communication especially during sensitive situations.
• Attention to detail when updating patient records.
• Experience coordinating appointments and supporting efficient clinic flow.
• Positive, supportive, team-focused attitude.
• Willingness to learn and grow.
• Ability to take ownership of your responsibilities while knowing when to ask for help.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain accurate patient records and document client communications
• Handle client concerns with empathy and professionalism, escalating when additional support is needed
• Help coordinate appointments and hospital flow throughout the day
• Jump in to support teammates and help keep the day running smoothly

Skills

Client care experience

Customer service

Multitasking

Compassionate communication

Attention to detail

Appointment coordination

Team-focused attitude

Ownership of responsibilities

Willingness to learn

Job description

Sheboygan Animal Hospital in Sheboygan, WI is seeking an experienced Veterinary Receptionist who delivers exceptional client service and keeps the front desk running smoothly. You will greet clients, schedule appointments, handle billing, coordinate multi-doctor calendars, and maintain accurate patient records while showing compassion and professionalism in a fast-paced hospital.

We offer a four-day, 10-hour workweek, competitive compensation based on experience, 401(k) matching, tuition